Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams is a leading global manufacturer and marketer of paints, coatings, and related products, dedicated to providing innovative solutions that enhance and protect the world around us. With a strong presence in retail stores, wholesale branches, and specialty services, the company strives to inspire and improve the world by coloring and protecting what matters. Sherwin-Williams takes pride in fostering a collaborative and inclusive work environment, where employees are valued, supported, and given opportunities to grow their careers. The company emphasizes stability, growth, and momentum, translating these into possibilities for its people. Sherwin-Williams offers competitive pay, comprehensive benefits, and a commitment to employee well-being and development. This position is part-time with a starting hourly wage of $24.00, and work locations involve stores within a 15-mile radius of the Kent, Washington area (Store #708641 located at 25934 104th Ave SE Kent, WA 98030). Bilingual fluency in Spanish and English is required, and the role necessitates working at multiple store locations.

The Customer Service Specialist at Sherwin-Williams plays a vital role in delivering exceptional service by working closely with wholesale and retail customers to identify their needs, provide product information, and recommend the most suitable solutions. Customer Service Specialists are responsible for ensuring maximum client satisfaction by promptly addressing inquiries and resolving concerns. Staying up-to-date with product features and maintaining high quality and visual standards of both products and the store environment is essential. They play an integral part in achieving the store's sales goals through superior customer service and effective sales techniques. The role frequently involves handling cash, payment methods, electronic equipment, personal information, and store merchandise, sometimes without direct supervision, necessitating a background check to ensure safety and protect the company’s reputation. Sherwin-Williams is committed to equal employment opportunities and encourages applicants from diverse backgrounds to apply, supporting veterans, and abiding by fair employment laws and ordinances. Employees receive robust benefits such as health coverage, retirement plans, paid time off including holidays, vacation, and bereavement leave. The company supports the health and well-being of employees with resources like virtual physician visits and prescription savings. Sherwin-Williams also encourages career development through learning opportunities and skill enhancement within an inclusive team environment. The hiring process includes an online application followed by a digital interview and an in-store interview for qualified candidates. The position requires flexibility to work scheduled hours including evenings and weekends and demands physical capability for lifting up to 70 lbs occasionally. This role offers a rewarding opportunity to contribute to a respected company while developing customer service and sales experience in a dynamic retail setting.