Bilingual Multi-Location Customer Service Specialist (Spanish)

Sherwin-Williams is a leading company in the paints and coatings industry, known for its commitment to quality, innovation, and customer satisfaction. Founded over 150 years ago, Sherwin-Williams has grown to become a trusted brand that impacts various industries by providing high-performance paints, stains, and coatings for residential, commercial, and industrial applications. The company operates a wide network of stores and distribution centers across the United States and internationally, serving both wholesale and retail customers. Sherwin-Williams is deeply committed to creating an inclusive and supportive workplace for its employees, emphasizing career growth, employee well-being, and community connection. They offer competitive compensation, comprehensive benefits, and opportunities for professional development.

This particular opening is for a Part-Time Customer Service Specialist role located within a 15-mile radius of Store #708963 at 13318 Lake City Way NE, Seattle, WA 98125. The position starts at $24.00 hourly and requires working at multiple store locations. The role demands bilingual fluency in Spanish and English, as part of Sherwin-Williams’ commitment to serve a diverse customer base effectively.

In this role, the Customer Service Specialist will engage closely with wholesale and retail customers, identifying their needs and providing detailed guidance on Sherwin-Williams’ product offerings. They will be responsible for resolving customer concerns promptly to ensure maximum satisfaction and build lasting trust. Additionally, maintaining up-to-date knowledge of product features and store visual standards is essential to deliver an excellent customer experience. The role also involves supporting sales goals consistently, through direct customer interaction and sales transaction processing. Responsibilities include tinting and mixing products per customer specifications, assisting in merchandise stocking and display, and sometimes supporting delivery operations.

Sherwin-Williams values safety and integrity, requiring candidates to undergo a criminal history check to ensure the well-being of customers, employees, and company assets. This role offers a meaningful opportunity to join a company dedicated to inspiring and improving the world through color and protection, while providing employees with rewarding careers and an inclusive work environment. Sherwin-Williams provides extensive benefits such as health coverage, retirement plans, paid time off including holidays, vacation, and military leave, and professional development programs. Employees are supported in balancing life and career, with flexible schedules and a focus on employee well-being.

Candidates can expect a thorough but transparent hiring process, starting with an online application, followed by a flexible digital video interview, and culminating in an in-store interview with the team. Sherwin-Williams prides itself on being an Equal Employment Opportunity employer committed to diversity and fairness in hiring practices. This role is ideal for individuals who thrive in a customer-focused, dynamic retail environment and are eager to contribute to a team dedicated to excellent service and continuous improvement.