Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products, dedicated to inspiring and improving the world by coloring and protecting what matters. With a proud legacy and a reputation for excellence, Sherwin-Williams serves a wide customer base that includes professionals and DIY consumers alike. The company is recognized for its commitment to innovation and quality in all its products and solutions. Sherwin-Williams supports a diverse workforce and emphasizes career growth, life balance, and community connection. This is reflected in their extensive benefits packages and a strong culture of inclusion and support. \n\nThe available position is a full-time Branch Customer Service Specialist role based near Store #708967 located at 4210 B ST NW STE B BLDG A, Auburn, WA 98001. Successful candidates will be required to work within a 15-mile radius of this store, with shifts potentially spread across multiple locations. The position offers a starting pay of $24.00 per hour. The role is suited for bilingual candidates fluent in both Spanish and English, aiming to deliver exceptional customer service and product expertise to Sherwin-Williams’ commercial paint customers. \n\nBranch Customer Service Specialists are key frontline representatives of Sherwin-Williams. Their primary responsibility is to work closely with customers—many of whom operate commercial or professional painting businesses—to understand their specific needs, answer product questions, recommend appropriate solutions, and help customers choose products that best meet their projects’ requirements. This role involves direct customer interaction both in person and via phone. The specialist must also manage sales transactions accurately while adhering to company policies and maintaining high visual merchandising standards to ensure store neatness and product appeal. \n\nSafety and integrity are paramount, as this position involves access to sensitive information, cash handling, and merchandise that could be supervised or unsupervised. Sherwin-Williams conducts criminal background checks to safeguard the interests of its customers, staff, and the public. The company firmly commits to equal employment opportunities without discrimination on any legally protected basis. \n\nIn addition to sales responsibilities, the Branch Customer Service Specialist supports the upkeep of stock levels, product tinting and mixing according to customer specifications, merchandising, and delivery assistance as needed. To thrive in this role, candidates should be proactive in learning current product features, sales strategies, and inventory control procedures. This position is ideal for motivated individuals eager to grow within a thriving, supportive environment, with ample opportunities for career advancement and personal development through Sherwin-Williams’ educational and training programs. The company offers a wealth of benefits encompassing health, dental, vision coverage, paid leave, retirement plans, and much more, ensuring employees enjoy a healthy work-life balance and rewarding career.