Bilingual Multi-Location Branch Customer Service Specialist (Spanish)

Sherwin-Williams is a leading company in the paints and coatings industry, committed to inspiring and improving the world by coloring and protecting what matters. Headquartered in Cleveland, Ohio, Sherwin-Williams serves a broad range of customers with innovative products and solutions that enhance the vibrancy and durability of residential, commercial, and industrial spaces. The company prides itself on its rich heritage of quality, customer service, and community involvement while fostering a culture where employees can grow their skills and careers. Sherwin-Williams invests in the well-being and development of its workforce through comprehensive benefits, training programs, and a supportive, inclusive environment.

The Branch Customer Service Specialist role at Sherwin-Williams is a part-time position based near Store #708079 located at 1436 NW Leary Way in Seattle, WA, with a pay starting at $24.00 per hour. This position requires bilingual fluency in Spanish and English and entails working at multiple store locations within a 15-mile radius of the main store. As a Branch Customer Service Specialist, your primary responsibilities involve assisting commercial paint customers by understanding their needs, answering questions, and recommending appropriate Sherwin-Williams products and services. You will be fundamental in ensuring a high level of customer satisfaction and driving the store’s sales goals.

This role demands a dynamic and customer-focused individual who can build trust and productive relationships with wholesale customers and the wider client base. Alongside providing excellent sales service, you will also be tasked with handling sales transactions, maintaining stock displays, tinting and mixing paint products to customer specifications, and upholding store standards. The role involves considerable customer interaction, including with minors, and handling cash and electronic payment methods, requiring careful attention to company policies and safety standards.

Sherwin-Williams offers a robust benefits package even to part-time employees, including health-related benefits such as prescription savings and virtual physician visits, retirement savings plans, paid time off including holidays, military leave, and bereavement leave. The company fosters a culture where employees are encouraged to develop their careers, learn new skills, and connect with inclusive teams committed to personal and community growth.

The hiring process includes an online application, digital video interview via HireVue, and an in-store interview with the recruitment team. Sherwin-Williams values diversity and equal opportunity, encouraging applicants from various backgrounds to apply without discrimination. The company conducts criminal background checks to ensure safety and integrity and prioritizes compliance with federal, state, and local employment laws.

The Branch Customer Service Specialist position offers a meaningful opportunity to support customers with quality products in a thriving industry while representing a respected and growing national brand. If you are bilingual in Spanish and English, enjoy customer service, and want to work in a flexible part-time role with career advancement possibilities, Sherwin-Williams invites you to explore this position and create your possible.