Bilingual Medical Receptionist

American Family Care (AFC) is a prominent healthcare provider in the United States, operating more than 250 clinics and serving over six million patients annually. Established as one of the largest primary and urgent care companies, AFC specializes in accessible, patient-centered medical services that include urgent care, occupational medicine, worker's compensation, and episodic treatment of acute illnesses and injuries. Each AFC center is outfitted with state-of-the-art medical technology including onsite laboratories and in-house x-ray facilities, enabling comprehensive diagnostics and treatment within a convenient walk-in environment. AFC operates seven days a week, ensuring availability and prompt care for all patients at times that suit their busy lifestyles. AFC is known for pioneering convenient healthcare focused on kindness, respect, and economic accessibility, while emphasizing quality and patient comfort. This job opening is within AFC’s franchised business locations, where responsibilities and benefits may vary between franchise sites. The role in this position involves vital administrative responsibilities that directly support clinic operations. The primary duty is to manage patient check-in and check-out processes efficiently and accurately by verifying insurance, collecting payments, and maintaining comprehensive patient records and accounts. This role plays a key part in maintaining patient flow, ensuring that the clinic runs smoothly and patients receive prompt and positive service from the moment they arrive. The position requires a detail-oriented professional who is comfortable working with various administrative systems, managing cash and billing, and delivering excellent patient relations. Candidates should be ready to prepare the clinic daily, from opening the facility and systems to organizing patient documents. These professionals perform data entry, update medical records meticulously, assist patients with insurance verification, and process payments efficiently to secure the clinic’s financial assets. The role demands excellent customer service skills, a positive attitude, good communication abilities including clear phone mannerisms, and a professional appearance. The position offers flexible schedules within a small business work environment, creating a supportive and adaptable workplace culture. Compensation ranges from $13.00 to $15.00 per hour and the role is fundamental in providing patients with timely healthcare experiences in alignment with AFC’s mission to offer compassionate and accessible medical care. Overall, this job offers an engaging opportunity for individuals aiming to contribute to community health through administrative excellence within one of America’s leading urgent care providers.