Bilingual Legal Secretary / Front Desk Receptionist

Pasadena, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $21.00 - $23.00

Work Schedule

Standard Hours

Weekend Shifts

Benefits

Health Insurance

Retirement Plan

Employee assistance program

employee discount

Paid training

Professional development opportunities

Job Description

Our boutique immigration law firm is dedicated to providing exceptional legal services specializing in U.S. Immigration and Nationality Law. Known for our personalized approach and commitment to client success, we operate in a fast-paced environment where professionalism and collaboration are paramount. Our firm prides itself on offering a congenial and supportive workplace that values each team member's contributions while fostering their professional development. Located in a welcoming office setting, we cater to a diverse clientele, handling a high volume of cases with attention to detail and the utmost confidentiality. We encourage growth and learning within our team and continuously strive to maintain a positive office culture that reflects our core values of integrity, respect, and client-centered service.

We are currently seeking a full-time Bilingual Legal Secretary / Front Desk Receptionist to join our successful and collaborative team. This immediate opening offers a competitive hourly wage of $21.00 to $23.00, reflecting the importance of this role within our operations. The successful candidate will be the first point of contact for clients and visitors, playing a pivotal role in shaping the client experience and ensuring smooth office functions. The role requires exceptional customer service skills and a strong organizational capacity to manage multiple priorities in a busy legal environment. The ideal candidate should have fluency in both English and Spanish, excellent written and verbal communication abilities, and a keen interest in immigration law.

As the Bilingual Legal Secretary / Front Desk Receptionist, you will be responsible for greeting and assisting clients, managing incoming communications, scheduling appointments, and supporting the legal team with document preparation and case management. Your role is critical in maintaining strong client relationships through professionalism and responsiveness from the moment a client enters the office or makes contact by phone or email. You will handle sensitive documentation with discretion and ensure that office procedures and confidentiality practices are rigorously followed.

This opportunity is ideal for someone seeking to build a career in immigration law who values a professional, structured, yet welcoming work setting. You will have the chance to work alongside experienced attorneys and legal staff while developing your skills in legal administration using contemporary software tools such as Microsoft Office Suite and specialized case management programs. If you are detail-oriented, thrive in a dynamic environment, and have a passion for supporting clients and legal professionals, this position offers a rewarding career path with prospects for long-term growth and professional development within our esteemed firm.

Job Requirements

High school diploma or equivalent
bilingual in English and Spanish (read, write, and speak fluently)
previous experience in a legal secretary, receptionist, administrative assistant, or similar role
strong computer skills including proficiency in Microsoft Office Suite
excellent communication skills in both English and Spanish
ability to multitask and work in a fast-paced legal environment
professionalism and discretion with confidential information
strong organizational and customer service skills

Job Qualifications

Bilingual English and Spanish required (read, write, and speak fluently)
previous experience as a legal secretary, receptionist, administrative assistant, or similar role required
immigration law experience is preferred but not required
strong customer service and client communication skills
excellent writing, grammar, and proofreading skills in both English and Spanish
proficiency with Microsoft Word, Outlook, SharePoint, Adobe Acrobat, and related document-creation applications
strong computer literacy and ability to learn legal software programs
excellent organizational skills and attention to detail
ability to multitask and work effectively in a high-volume environment
professional appearance and demeanor
ability to maintain confidentiality and handle sensitive information

Job Duties

Greet and assist clients, visitors, and vendors in a courteous and professional manner
answer and manage a high volume of incoming phone calls and direct them appropriately
schedule consultations, appointments, and maintain office calendars
assist with client intake and collection of required documentation
draft, prepare, and review correspondence and legal-related documents
handle incoming and outgoing mail, emails, faxes, and packages
maintain accurate filing systems and client records
perform data entry and maintain information within case management systems
assist attorneys, legal assistants, and management with administrative support
process payments, invoices, and other clerical duties as assigned
maintain confidentiality and comply with office policies and procedures