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Bilingual Hotel Housekeeping Supervisor

Job Overview

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Compensation

Hourly
Range $16.00 - $22.75
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Paid holidays

Job Description

Our hotel is a distinguished establishment committed to providing exceptional hospitality and service to all our guests. We pride ourselves on maintaining high standards in every aspect of our operation, from guest accommodations to public spaces. As part of a reputable brand, our hotel offers a welcoming and professional environment where teamwork and excellence are highly valued. We are dedicated to ensuring that every guest experience is flawless and memorable through the efforts of our dedicated staff.

We are currently seeking an experienced Housekeeping Supervisor to join our team. This role is integral to maintaining the overall cleanliness and operation... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in a housekeeping supervisory role
  • strong organizational skills
  • ability to work efficiently under pressure
  • excellent communication and leadership abilities
  • knowledge of safety and cleaning protocols
  • ability to train and motivate a team
  • flexibility to work varied shifts as needed

Job Qualifications

  • Proven experience in housekeeping supervision or management
  • strong leadership and motivational skills
  • excellent organizational and communication skills
  • ability to conduct and enforce quality inspections
  • knowledge of cleaning equipment and proper cleaning techniques
  • experience with inventory management and budgeting
  • ability to train staff and deliver effective training sessions
  • familiarity with hotel operations and interdepartmental coordination
  • commitment to maintaining safety standards in the workplace

Job Duties

  • Responsible for the overall cleanliness of the hotel by maintaining an organized and efficient Housekeeping operation
  • prepares work schedules in accordance with forecasted occupancy
  • supervises the day to day activities of housekeeping staff
  • maintains familiarity with cleaning equipment and fills out requisition orders as necessary
  • oversees and conducts inspections of public space for efficiency and cleanliness
  • ensures public space meets and exceeds customer expectations for the appearance of the hotel
  • conducts department training on a regular basis
  • provides staff with the skills training to provide value added service to customers
  • monitors service and teamwork on a regular basis and counsels associates as needed
  • ensures that guest rooms are within the standards of AURO and franchise hotels
  • inspects all guest rooms each quarter and checks in-house or stay-over rooms as necessary
  • writes maintenance orders as needed and conducts inventories as assigned
  • checks linen closets and carts for cleanliness and supplies
  • trains associates on proper cleaning techniques
  • uses 100 point inspection to ensure quality of rooms by inspecting rooms following cleaning by housekeepers
  • ensures that all associates follow safety rules and procedures and takes corrective action where required to improve safety of work areas
  • utilizes leadership skills and motivation techniques in order to maximize associate productivity and satisfaction of direct reports
  • determines, communicates, and monitors achievement of standards of performance on a timely basis
  • maintains proper linen pars, chemicals, and amenity inventories
  • recommends purchases of products while remaining within budget
  • coordinates housekeeping work with other departments such as Front Office, Engineering, Banquets
  • confers closely with the Executive Housekeeper at all times and takes every opportunity to become familiar with all aspects of the hotel in order to assist wherever required
  • coordinates staffing and payroll to conform with productivity and budgetary standards
  • keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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