Bilingual Front Desk Receptionist - Spanish & English

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Professional Development
Paid holidays
Employee assistance program

Job Description

This role requires the candidate to serve as the first point of contact for visitors and telephone inquiries, providing bilingual support that enhances client interactions. The successful candidate will have responsibilities that include managing calendars, coordinating travel and lunch orders, handling mail, and maintaining a clean and orderly office environment. They will be instrumental in supporting event coordination through setting up and tearing down events hosted at the center. Additionally, the position demands multitasking abilities as it encompasses diverse duties from document preparation to tracking expenses and maintaining office supplies and equipment. The ideal candidate will have at least two years of customer service or clerical experience, strong communication skills, and the capacity to lift up to 30 pounds. Proficiency in Microsoft Office and prior call center or receptionist experience will be considered advantageous, contributing greatly to the effectiveness and efficiency of daily operations.

Job Requirements

  • High school diploma or equivalent
  • 2+ years of customer and/or clerical experience
  • 1+ year of experience managing and coordinating travel arrangements, lunch orders, RSVPs, and sorting/delivering mail
  • 1+ year experience managing an office to include open/close procedures, office supplies, checking printers, organization, and cleanliness
  • knowledge of customer service principles and practices
  • good verbal and written communication skills
  • bilingual (Spanish)
  • ability to multitask
  • ability to lift up to 30 lbs

Job Qualifications

  • High school diploma or equivalent
  • 2+ years of customer and/or clerical experience
  • 1+ year of experience managing and coordinating travel arrangements, lunch orders, RSVPs, and sorting/delivering mail
  • 1+ year experience managing an office to include open/close procedures, office supplies, checking printers, organization, and cleanliness
  • knowledge of customer service principles and practices
  • good verbal and written communication skills
  • bilingual (Spanish)
  • ability to multitask
  • ability to lift up to 30 lbs
  • 1+ year experience using Microsoft Office including Excel and Word
  • 2+ years of call center phone experience or receptionist experience

Job Duties

  • Answer telephones and provide front desk reception support
  • greet visitors and assist guests entering the center
  • type and word process documents
  • maintain calendars and coordinate meetings
  • coordinate travel arrangements, lunch orders, and RSVPs
  • copy, fax, and file documents
  • track expenses and attendance
  • coordinate building and equipment maintenance
  • set up and tear down events hosted at the center
  • manage incoming and outgoing mail
  • open and close office as needed
  • maintain office organization and cleanliness

Job Criteria

Experience

No experience required


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