Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $31,415.90 - $40,050.64
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
paid holidays and time off
access to financial advisors
basic life and AD and D insurance
voluntary life insurance
Voluntary Short-Term and Long-Term Disability
ON DEMAND PAY
Job Description
Familia Dental, established in 2008, is a thriving dental practice known for its commitment to quality dentistry and compassionate patient care. Located in Racine, our office is part of a larger network devoted to providing exceptional dental services while upholding core values such as honesty, integrity, and community involvement. Over the years, Familia Dental has expanded rapidly due to its focus on offering accessible, high-quality dental care and an inviting, family-oriented atmosphere. Our practice emphasizes internal growth opportunities, which means employees are encouraged and supported to develop their careers within the company. We believe in giving back to the community... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or receptionist role preferred
- basic computer skills
- ability to handle sensitive and confidential information
- excellent verbal and written communication skills
- ability to multitask and manage time effectively
- willingness to work 4 or more days per week including Saturdays
- ability to work full shifts of 8 to 10 hours
- patience and sensitivity to patient needs
- adherence to company policies and HIPAA regulations
Job Qualifications
- Excellent customer patient service and verbal communication skills
- ability to read, write, speak and understand information and effectively present information one-on-one with patients
- ability to apply common sense understanding to carry out details written or verbally instructed
- basic computer knowledge
- experience with dental management software is preferred
- ability to work in fast paced, patient-focused environment
- organizational skills and detail oriented
- interpersonal and listening skills
- requires excellent customer service skills
- previous dental office experience preferred but not required
- training provided
- bilingual
Job Duties
- Greet and check in patients
- answer the phone and schedule appointments
- maintain patient accounts and records
- know and understand insurance plan rules and protocols and follow them
- have patience and sensitivity to patient emotions
- listen to patients and healthcare workers and follow directions from dentists or supervisors
- verify patient's insurance
- ensure all record keeping requirements are fully and accurately completed
- submit claims to insurance companies
- notify office manager of equipment trouble or general safety concerns
- attend and participate in morning huddles, chart reviews and regular office meetings
- follow company policy and procedures
- understand and follow HIPAA regulations, state and federal OSHA laws and safety standards and maintain confidentiality
- perform other tasks as assigned
Job Location
Loading...
You may be also interested in:
Popular Cities
Similar Jobs