Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Friendly and collaborative work environment
patient-centered care approach
Job Description
N.E.W Community Clinic is a dedicated healthcare provider committed to delivering evidence-based, quality, comprehensive, and compassionate care to the community. This clinic prides itself on accessibility, ensuring that no one is turned away due to an inability to pay. Recognized for its commitment to serving diverse populations with respect and professionalism, N.E.W Community Clinic plays a vital role in improving community health by offering numerous services that cater to the physical and oral health needs of its patients. The clinic operates with the mission to provide healthcare that respects each individual's dignity and unique circumstances, fostering a welcoming and supportive... Show More
Job Requirements
- High school diploma
- previous employment in an administrative position performing customer service
- fluency in written and spoken English and Spanish
- skilled in basic computer operation and programs
- ability to learn new software
- understanding of professional customer service
- training in record maintenance and infection prevention is preferred
Job Qualifications
- High school diploma
- previous employment in an administrative position performing customer service
- previous experience in a clinic setting is preferred, but not required
- understanding of professional customer service
- training in record maintenance and infection prevention is preferred
- skilled in basic computer operation and programs, and the ability to learn new software
- fluency in written and spoken English and Spanish
Job Duties
- Greet all patients and the general public
- assist with questions as needed
- accurately input patient data into patient record and update as necessary
- update and complete necessary financial information to determine eligibility for the clinic, asking patients for insurance card or proof of income, then verifying with financial screening information
- schedule patient appointments efficiently to maximize availability and keep schedule running smoothly
- accurately complete checkout process
- collect and post payments, making any necessary adjustments in the ledger
- answer all incoming calls and direct them to the appropriate party
- take and deliver and respond to messages
- prepare charts for telephone messages and patients added to the day's schedule as needed
- document patient concerns, complaints, or requests, and inform the director of any requiring additional attention
- help to arrange special services for patient visits, including interpreter services and transportation
- work with dental assistants to address schedule changes
Job Location
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