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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $1.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Tuition Reimbursement
Health incentives
401k plan
Medical insurance
Dental Insurance
Vision Insurance
Job Description
TTEC is a global consulting, technology, and managed services company dedicated to helping brands deliver smarter and more human customer experiences through advanced data, artificial intelligence, and innovative technology solutions. With a global presence and a strong commitment to diversity, inclusion, and employee development, TTEC has earned its reputation as an award-winning employer known for its supportive culture, career growth opportunities, and Great Place to Work certification in the United States. Their Las Vegas, NV site plays a vital role in connecting customers with brands in a compassionate, efficient, and meaningful way.
As a Bilingual Customer Service Representative – Spanish-... Show More
As a Bilingual Customer Service Representative – Spanish-... Show More
Job Requirements
- Bilingual in English and Spanish
- six months or more of customer service experience
- high school diploma or equivalent
- computer experience
- ability to recognize, apply, and explain product or service knowledge
- excellent interpersonal skills
- ability to work onsite in Las Vegas, NV
Job Qualifications
- Bilingual in English and Spanish
- six months or more of customer service experience
- high school diploma or equivalent
- strong communication skills
- proficient computer experience
- ability to apply product or service knowledge effectively
- demonstrated problem-solving abilities
Job Duties
- Answer incoming communications from customers
- conduct research to provide answers for customers to resolve their issues
- recognize, apply, and explain product or service knowledge
- consult with customers to address and resolve concerns compassionately
- document customer interactions accurately
- collaborate with team leads and peers to enhance customer experience
- maintain confidentiality and adhere to company policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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