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Bilingual Cashier - Store

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Equal opportunity employer

Job Description

Cavender's Boot City is a premier retailer specializing in western and work boots, apparel, and accessories, known for its commitment to quality and customer service. Established with a dedication to the western lifestyle, Cavender's has grown to become a trusted name across multiple locations, providing customers with a wide range of products that cater to both fashion and function. The company prides itself on fostering a positive workplace culture known as "Cavender's Culture," which emphasizes teamwork, respect, and a dedication to delivering an exceptional shopping experience.

The Bilingual Cashier role at Cavender's Boot City plays an essential part in maintaining the company’s reputation for outstanding customer service. Working as a cashier involves more than just processing sales; it requires engaging with customers in both English and Spanish, ensuring they feel valued from the moment they step into the store until their departure. This position demands proficiency in all aspects of the Cavender's cashiering system and an in-depth knowledge of the associated paperwork for each transaction. Cashiers are the front line of customer interaction, responsible not only for efficient and accurate cashiering but also for supporting the store's overall image. This includes keeping the work area and sales floor neat and organized, which contributes to a welcoming environment.

Beyond routine cashiering duties, the bilingual cashier supports the management team by helping with miscellaneous tasks such as stocking inventory, maintaining visual displays, handling special orders, and performing basic housekeeping duties. This multi-faceted role demands flexibility, attention to detail, and a proactive attitude to ensure the store operates smoothly. Cashiers must also be security-conscious, vigilant about inventory control, and able to handle various transaction types, including cash sales, check sales, credit card payments, voids, and exchanges. The ability to suggest add-on purchases and promote ongoing store specials further enhances the customer’s shopping experience.

The position requires associates to be physically capable of raising or lowering objects routinely during their shifts. Moreover, fluency in both English and Spanish is mandatory, ensuring clear and effective communication with the diverse customer base. Candidates must have the ability to comprehend and interpret instructions, analyze information, write reports, and stay alert throughout their working hours. Cavender's is committed to equal employment opportunities and provides reasonable accommodations to enable individuals with disabilities to succeed in their roles.

Overall, the bilingual cashier role at Cavender's Boot City is integral to the store’s success, combining customer service excellence, operational support, and teamwork. This position offers an opportunity to work within a reputable and culturally rich company that values employee contribution while emphasizing its mission and values. Dedicated individuals who are enthusiastic about serving diverse customers and contributing to a positive retail environment will find this role fulfilling and rewarding.

Job Requirements

  • High school diploma or equivalent
  • Fluency in both English and Spanish
  • Ability to raise or lower objects regularly during shift
  • Ability to comprehend basic instructions
  • Ability to interpret documents
  • Ability to stay alert during assigned work hours
  • Strong customer service orientation
  • Availability to work flexible hours including weekends and holidays

Job Qualifications

  • Fluency in both English and Spanish
  • Ability to comprehend basic instructions
  • Ability to interpret documents
  • Ability to understand the meanings of words and effectively respond
  • Ability to analyze information and write reports
  • Strong interpersonal skills
  • Ability to work in a team environment
  • Basic math skills
  • Prior retail or cashier experience preferred but not required

Job Duties

  • Support the Cavender’s Culture and drive our Mission, Vision, and Values
  • Perform cashiering tasks accurately and efficiently
  • Keep work area neat, clean, and organized
  • Be knowledgeable about CBC policies and procedures
  • Be knowledgeable of all CBC cashiering transactions including cash sales, check sales, non-taxable sales, credit cards, voids, and exchanges
  • Enter all sales and monies in register at the time of sale
  • Help stock merchandise and straighten the store as needed
  • Suggest possible add-on purchases to the customer and promote store specials
  • Report to work promptly, neatly groomed, and appropriately attired
  • Be security conscious at all times
  • Provide knowledgeable responses to phone inquiries such as sales, promotions, store location, price, and inventory
  • Keep updated on sale promotions including items and prices
  • Practice inventory control on boots
  • Check for boot mis-mates
  • Follow the company policy on all commission sales and validate all sales tickets
  • Perform all other miscellaneous duties as assigned
  • Work with supervisors to understand all actions needed to impact the desired goals set by the company such as ADS, UPT’s, and Company or Vendor PM’s

Job Criteria

Experience

No experience required


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