Bilingual Assistant Manager for Restaurants

Ojos Locos is a vibrant and energetic restaurant chain known for its authentic Mexican cuisine and lively atmosphere. Catering to a broad demographic that appreciates both the traditional and contemporary aspects of Mexican culture, Ojos Locos offers a unique dining experience highlighted by flavorful dishes, a robust selection of beverages, and engaging entertainment. The company prides itself on fostering a welcoming environment for guests while emphasizing exceptional customer service, quality food preparation, and an energetic workplace culture for its employees. As part of its commitment to excellence, Ojos Locos maintains high standards in food safety, hygiene, and ethical business practices. The restaurant is also dedicated to creating opportunities for growth and development within the hospitality industry, valuing team members who bring dedication, leadership, and a passion for delivering outstanding guest experiences.

Joining Ojos Locos as a Bilingual Assistant Manager presents a unique opportunity to be part of a fast-paced and exciting restaurant environment. This full-time position is integral in overseeing the daily operations of the restaurant to ensure smooth functionality and profitability. The role involves supervising all aspects of restaurant management, including recruiting, training, and mentoring team members to enhance performance and build a cohesive workforce. The Assistant Manager is responsible for maintaining high standards of food quality and presentation, enforcing safety and hygiene regulations, and managing inventory along with financial responsibilities such as food ordering and labor cost control.

With bilingual fluency in English and Spanish required, the Assistant Manager will be essential in communicating effectively with a diverse team and customer base. This leadership role includes managing staff schedules, handling customer complaints to maintain guest satisfaction, and implementing security protocols to safeguard both guests and employees. The position demands flexibility to work nights, weekends, holidays, and busy peak periods, reflecting the dynamic nature of the hospitality industry. Candidates should be prepared to work in environments with loud noise levels, exposure to moving mechanical parts, chemicals, and varying outdoor weather conditions.

This position invites candidates with a minimum of 3-4 years of restaurant management experience, particularly in high-volume settings such as bars or busy restaurants, along with the required food manager certification and liquor license. Physical stamina is necessary, as the role requires standing for extended hours and performing physical tasks involving lifting and movement. The Assistant Manager at Ojos Locos plays a pivotal role in upholding the brand's reputation for quality, service, and safety, while driving sales growth and operational efficiency. Ojos Locos values diversity and inclusion, offering reasonable accommodations to individuals with disabilities and ensuring a non-discriminatory workplace environment that actively supports employee well-being and career advancement.