Insomnia Cookies logo

Bike Delivery Courier

Job Overview

briefcase

Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $17.00 - $22.00
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Work Schedule

Flexible
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Benefits

Paid vacation
Sick Time Off
Pet insurance
flexible schedule
Job stability
growth opportunities
Free cookies

Job Description

Insomnia Cookies is a renowned bakery and delivery company that originated from a college dorm room founded by Seth Berkowitz. Over the past 20 years, it has transformed into a beloved brand with a fervent fan base known for delivering warm, delicious cookies throughout the day and late into the night. With over 300 stores worldwide and a flagship experiential location in Philadelphia, Pennsylvania, where the company headquarters is located, Insomnia Cookies offers an innovative bakery plus delivery concept that has revolutionized the cookie industry. The company is rapidly expanding its nationwide reach, including a growing shipping and gifting service portfolio. This expansion reflects Insomnia Cookies' commitment to enhancing customer experience and maintaining its reputation as a dynamic and forward-thinking leader in the food delivery market.

The role of Bike Delivery Driver at the H Street store, located at 1309 H Street NE Washington, DC 20002, places you as the primary and most visible representative of Insomnia Cookies outside the bakery. This job combines the responsibilities of bicycle delivery with direct customer engagement, effectively making you the "boots on the ground" who brings the magic of freshly baked cookies and other treats to the customers' doorsteps. The position offers competitive pay ranging from a guaranteed $17.00 per hour up to $22.00 per hour based on earnings, with flexible opportunities to work over 30 hours per week. The company promotes a positive work environment with pay on demand, allowing employees to receive their earned wages daily. Additional benefits include paid vacation and sick leave, pet insurance, a small but manageable delivery zone, and a work schedule that adapts to personal needs. Employees also enjoy job stability within a rapidly growing company, growth and promotion opportunities, and free cookies with every shift. This part-time role not only values punctuality and safe delivery practices but also emphasizes excellent customer service and accurate communication through the company’s delivery app. It is well suited for individuals who have their own bicycle and smartphone and are enthusiastic about providing exceptional delivery experiences to loyal customers.

Job Requirements

  • Must have your own bike in working order
  • Must have a smartphone with a data plan
  • Must be at least 18 years old
  • Must be legally eligible to work in the United States

Job Qualifications

  • Excellent time management and organizational skills
  • Knowledge of the 1-mile radius surrounding the store is a plus
  • Ability to provide excellent customer service
  • Basic smartphone proficiency
  • Ability to work flexible part-time schedules

Job Duties

  • Check orders for quality and accuracy before they leave the store
  • Deliver cookies, milk and ice cream to customers in a timely and safe manner
  • Provide quality customer service through positive and professional interaction with customers in-person or by phone
  • Use Insomnia Cookies delivery app to meet company standards and provide accurate status updates to customers
  • Maintain knowledge of local delivery zones
  • Ensure safe handling and transportation of products
  • Represent the company positively during all customer interactions

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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