Beverage Server - Washington Hilton

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Retirement Plan

Job Description

Hilton Hotels is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering an award-winning workplace culture. With a rich legacy of welcoming over 3 billion guests worldwide, Hilton stays true to its founding vision: to fill the earth with the light and warmth of hospitality. The company operates a suite of world-class brands and continually sets new standards for the future of travel through its dedication to quality, innovation, and employee development. Hilton’s recognition on the World’s Best Workplaces list by Great Place to Work and Fortune underscores its commitment to creating an outstanding environment where team members can thrive and grow professionally. As part of this dynamic and supportive culture, Hilton offers a multitude of opportunities for career advancement, emphasizing continuous learning and leadership development in a diverse and inclusive workplace.

This role of Beverage Server plays a vital part in Hilton’s commitment to exceptional hospitality. As a Beverage Server, you are more than just a food and drink provider; you are a beacon of warmth and friendliness, enhancing every guest's stay through memorable service and genuine care. The position requires an upbeat and friendly attitude, as you engage with guests proactively, always seeking ways to make their experience special. Becoming knowledgeable about the menu, including all items, promotions, and specials, is crucial to confidently assist guests and anticipate their needs. The role involves taking detailed food and beverage orders, entering them accurately into the point-of-sale system, and delivering them efficiently without sacrificing quality or attention to detail. Additionally, managing the service station to ensure it is fully stocked, clean, and organized enables smooth operations and supports overall guest satisfaction.

Compliance with health, safety, sanitation, and alcohol awareness regulations is a fundamental aspect of this role, ensuring the well-being of both guests and team members. Hilton values core principles such as integrity, leadership, teamwork, ownership, and a strong focus on responsiveness and discipline, all of which are essential qualities expected from every team member. Joining Hilton means becoming part of a global community committed to spreading hospitality’s light and warmth, making every stay unique and delightful. This position offers a chance to work in a vibrant, fast-paced environment where your contribution directly impacts guest satisfaction and the overall success of the hotel. By embracing Hilton’s values and dedication to excellence, you will help shape memorable experiences that guests cherish and return for time and time again.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Excellent communication skills
  • Basic math proficiency
  • Ability to stand for extended periods
  • Ability to work flexible schedules including nights, weekends, and holidays
  • Attention to detail
  • Compliance with health and safety standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food and beverage service preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Knowledge of health and safety regulations related to food and beverage service
  • Ability to work flexible hours including evenings, weekends, and holidays

Job Duties

  • Delight our guests by bringing an upbeat and friendly attitude to all interactions and proactively seeking ways to enhance their experience
  • Master the menu by learning details of all items, promotions, and specials to confidently assist guests and answer questions
  • Serve with efficiency and care by taking food and beverage orders, entering them into the point-of-sale system, and delivering completed orders promptly with attention to detail
  • Manage the service station ensuring it is always fully stocked, clean, and organized
  • Comply with regulatory standards including health, safety, sanitation, and alcohol awareness to maintain the highest standards of well-being for guests and team members

Job Criteria

Experience

Entry Level (1-2 years)


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