Beverage Server Part Time (Harris Pompano Beach)

Pompano Beach, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Salary

Rate:

Range $26,000.00 - $30,224.33

Benefits

Health Insurance

Dental Insurance

Paid Time Off

flexible scheduling

Employee Discounts

Retirement Plan

Training and development programs

Job Description

The hiring establishment is a vibrant casino environment known for providing exceptional entertainment and hospitality services to a diverse clientele. Casinos are dynamic venues featuring gaming, dining, and live entertainment where customer satisfaction and service excellence are paramount. This particular casino prides itself on offering a friendly, safe, and fun atmosphere that appeals to guests seeking enjoyment and a welcoming experience. Employees are expected to contribute to maintaining this atmosphere through outstanding guest interactions and adherence to company policies and safety regulations.

This role is focused on delivering high-quality service in a fast-paced bar setting within the casino. The id... Show More

Job Requirements

Must be able to obtain and maintain a 1055 Slot/Cardroom/Pari-Mutuel Individual Combo license
Must be at least 21 years of age
High school diploma or GED equivalent preferred
Must be able to work a flexible schedule including late nights weekends and holidays
Ability to stand and walk for extended periods
Ability to lift and carry up to 25 pounds
Must maintain adherence to cash handling policies
No tax returns required
Ability to work in a casino environment with exposure to flashing lights noise smoke and varied temperatures

Job Qualifications

A high school diploma or GED equivalent is preferred
Knowledge of principles and processes for providing customer and personal services including customer needs assessment meeting quality standards for services and evaluation of customer satisfaction
Knowledge of gaming laws and regulations
Managing one’s own time and the time of others
Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times
Adjusting actions in relation to others’ actions
Actively looking for ways to help people

Job Duties

Deal with high-volume customer interactions and be consistently outgoing upbeat and cheerful
Build guest relations throughout every shift by talking with customers making them feel welcome and comfortable and inviting them back
Sell amenities to guests accurately ringing orders taking payments and making change as necessary
Understand and adhere to established cash handling procedures and policies
Assist with cleaning the bar area and with inventory
Appropriately use all bar equipment and cash handling systems
Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
Have complete knowledge of all casino events and promotional activities and assist as needed
Keep work area in a clean and orderly manner
Adhere to regulatory departmental and company policies in an ethical manner and empower and require others to do the same
Handle routine customer complaints and incidents and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel seek to resolve all situations in a manner that maintains positive guest relationships
Must be able to work a flexible schedule as required by business operations including late nights weekends and holidays shifts may change
Assist in maintaining a spotless casino by disposing of any cups glasses bottles or other items left on the floor by guests
Perform other duties as assigned or reasonably requested by any member of management
Ensure at all times operating principles are being adhered to Clean keep all areas clean and pristine Safe follow all safety policies and procedures Friendly use customer courtesy skills of family style service to provide superior guest service Fun be interactive with all internal and external guests while maintaining professional standards

Job Location

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