Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $7.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Life insurance
401(k) with investment options
Flexible spending account
Health savings account
Job Description
WarHorse Gaming Omaha is a dynamic and exciting entertainment establishment specializing in casino gaming and hospitality services. Located in Omaha, Nebraska, WarHorse Gaming provides guests with an engaging and memorable gaming experience in a vibrant and inviting atmosphere. Known for its commitment to excellent customer service, the casino creates an environment where guests feel welcomed and valued throughout their visit. The company is dedicated to upholding the highest standards of compliance with gaming regulations to ensure a safe, secure, and fair environment for all patrons and employees.
The Beverage Server position at WarHorse Gaming Omaha is a full-time role designed for individuals who are enthusiastic about delivering outstanding guest service within a fast-paced casino setting. This role is essential in maintaining the positive guest experience by offering prompt and courteous beverage service directly on the casino floor. Beverage Servers play a critical role in not only meeting but exceeding guest expectations by providing friendly, efficient service while adhering to all applicable liquor laws and company policies.
As a Beverage Server, your primary responsibility is to provide timely and accurate beverage service to guests, ensuring that orders are entered correctly into the point of sale (POS) system and drinks are prepared according to established standards. Additionally, you are responsible for maintaining cleanliness and professionalism, including preparing drink garnishes and setups, transporting used glassware to designated areas, and balancing the server bank when applicable. Your role also includes fostering positive interactions with guests and team members, contributing to a cohesive and enjoyable work environment.
WarHorse Gaming emphasizes the importance of compliance with federal, state, and local liquor regulations, requiring all Beverage Servers to follow strict alcohol service training standards such as S.M.A.R.T., T.I.P.S., or ServSafe certifications. Candidates must be able to obtain and maintain these certifications along with a Nebraska Gaming License. This requirement underscores the casino's commitment to responsible alcohol service and adherence to regulatory requirements.
Working as a Beverage Server at WarHorse Gaming Omaha involves shifts that may vary, including early morning or evening schedules and requires availability during weekends and holidays. The fast-paced nature of the casino floor means servers must be capable of handling a high volume of guests while maintaining composure, flexibility, and excellent communication skills. Team collaboration is crucial to success in this role, as is the ability to manage stress effectively and uphold ethical conduct at all times.
WarHorse Gaming Omaha provides a supportive work environment that values diversity and offers opportunities for growth within the company. Employees benefit from a comprehensive benefits package starting on day one, including health, dental, and life insurance, 401(k) plans with investment options, and flexible spending and health savings accounts. This robust benefits offering highlights WarHorse’s commitment to the welfare and career development of its staff.
If you are an energetic, guest-focused individual with the ability to thrive in a fast-moving, high-energy casino environment, the Beverage Server position at WarHorse Gaming Omaha provides an excellent opportunity to join a reputable company that values professionalism, compliance, and outstanding service.
The Beverage Server position at WarHorse Gaming Omaha is a full-time role designed for individuals who are enthusiastic about delivering outstanding guest service within a fast-paced casino setting. This role is essential in maintaining the positive guest experience by offering prompt and courteous beverage service directly on the casino floor. Beverage Servers play a critical role in not only meeting but exceeding guest expectations by providing friendly, efficient service while adhering to all applicable liquor laws and company policies.
As a Beverage Server, your primary responsibility is to provide timely and accurate beverage service to guests, ensuring that orders are entered correctly into the point of sale (POS) system and drinks are prepared according to established standards. Additionally, you are responsible for maintaining cleanliness and professionalism, including preparing drink garnishes and setups, transporting used glassware to designated areas, and balancing the server bank when applicable. Your role also includes fostering positive interactions with guests and team members, contributing to a cohesive and enjoyable work environment.
WarHorse Gaming emphasizes the importance of compliance with federal, state, and local liquor regulations, requiring all Beverage Servers to follow strict alcohol service training standards such as S.M.A.R.T., T.I.P.S., or ServSafe certifications. Candidates must be able to obtain and maintain these certifications along with a Nebraska Gaming License. This requirement underscores the casino's commitment to responsible alcohol service and adherence to regulatory requirements.
Working as a Beverage Server at WarHorse Gaming Omaha involves shifts that may vary, including early morning or evening schedules and requires availability during weekends and holidays. The fast-paced nature of the casino floor means servers must be capable of handling a high volume of guests while maintaining composure, flexibility, and excellent communication skills. Team collaboration is crucial to success in this role, as is the ability to manage stress effectively and uphold ethical conduct at all times.
WarHorse Gaming Omaha provides a supportive work environment that values diversity and offers opportunities for growth within the company. Employees benefit from a comprehensive benefits package starting on day one, including health, dental, and life insurance, 401(k) plans with investment options, and flexible spending and health savings accounts. This robust benefits offering highlights WarHorse’s commitment to the welfare and career development of its staff.
If you are an energetic, guest-focused individual with the ability to thrive in a fast-moving, high-energy casino environment, the Beverage Server position at WarHorse Gaming Omaha provides an excellent opportunity to join a reputable company that values professionalism, compliance, and outstanding service.
Job Requirements
- Must be 19 years of age or older
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to operate mobile devices, tablets, and POS systems
- Strong communication and guest service skills
- Ability to work in a fast-paced, high-energy environment
- Must obtain and maintain ServSafe, TIPS, or S.M.A.R.T. certification
- Must be able to secure and maintain a Nebraska Gaming License
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Ability to operate mobile devices, tablets, and POS systems
- Strong communication skills
- Guest service orientation
- Ability to work in a fast-paced, high-energy environment
- Must be 19 years of age or older
Job Duties
- Provide prompt, efficient, and friendly beverage service to guests
- Accurately enter beverage orders into the POS system
- Prepare drink garnishes and set-ups according to standards
- Ensure compliance with all federal, state, local, and company liquor laws and regulations
- Follow S.M.A.R.T., T.I.P.S., or ServSafe alcohol service standards
- Retrieve and transport used glassware to designated areas
- Maintain and balance server bank when applicable
- Attend required meetings and training sessions
- Maintain a clean, professional appearance at all times
- Foster positive guest and team member relationships
- Perform additional duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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