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Beverage Server - MGM Yonkers

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.02
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

opportunities for professional development
career advancement
Networking opportunities
Community volunteer programs
supportive work environment
wellness incentive programs
Companywide discounts
Exclusive corporate partner discounts
Complimentary Meals
Free on-site parking

Job Description

MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, offering a vibrant and dynamic environment that brings excitement, diversity, and unparalleled guest experiences. Located in Yonkers, New York, MGM Resorts presents a unique opportunity for individuals passionate about delivering exceptional service in one of the world’s most fascinating and fast-paced industries. As an established name in luxury resorts, casinos, and entertainment venues, MGM Resorts is committed to innovation, guest satisfaction, and fostering an inclusive culture where every team member can thrive.

The role of Beverage Server at MGM Resorts International is integral to creating memorable and seamless guest experiences within our thrilling casino setting. This position is perfect for those who enjoy being part of a lively atmosphere and who excel at hospitality with a warm, attentive approach. As a Beverage Server, you will be the face of hospitality, responsible for providing high-quality beverage service to guests actively engaged in gaming activities. Your role is to anticipate needs, build genuine connections, and maintain a positive energy that elevates each guest’s visit.

Working as a beverage server in a casino environment requires agility, precision, and thorough knowledge of beverage offerings. You will be well-versed in cocktail preparation, knowledgeable about an extensive menu that includes wines, champagnes, liquor brands, beers, and non-alcoholic beverages, and capable of catering to diverse guest preferences. This role demands excellent multitasking abilities as you manage orders efficiently while ensuring that the service areas and stations are impeccably maintained and stocked.

In addition to serving drinks in an efficient and friendly manner, you will also play an important role in representing MGM Resorts by delivering outstanding customer care. Your ability to handle guest inquiries about hotel services, features, local attractions, and activities is crucial to providing a comprehensive guest experience. Moreover, your role involves resolving guest complaints within your scope of authority and ensuring that any unusual situations are communicated promptly to supervisors or security staff.

This position requires flexibility in scheduling, including availability for day, swing, and graveyard shifts, as well as weekends and holidays, to meet the dynamic demands of a bustling casino environment. The pay rate for this role starts at $17.02 per hour, with opportunities for tips and pay reviews following 90 days of employment. Furthermore, MGM Resorts offers a comprehensive benefits package, including medical, dental, vision, life insurance plans, 401(k) options, and paid time off. Employees also gain access to exclusive discounts on entertainment, dining, shopping, and corporate partners, along with professional development and career advancement opportunities.

Choosing to join MGM Resorts International means becoming part of a supportive and collaborative team committed to creating extraordinary experiences. The company emphasizes wellness programs designed to support physical and mental health and provides complimentary meals and free on-site parking for employees, enhancing overall job satisfaction and convenience. If you are passionate about hospitality, eager to work in an energetic and rewarding environment, and meet the requirements, this Beverage Server role is the perfect opportunity to embark on a successful and fulfilling career with MGM Resorts International.

Job Requirements

  • Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
  • Must be available to work varied shifts including day shift (10am-6pm), swing shift (5:45pm-1:45am), and graveyard shift (7:15pm-3:15am), as well as weekends and holidays
  • Has a high school diploma or GED
  • Has prior relevant experience as a cocktail and/or food server working in a similar environment such as a casino, resort, or lounge
  • Has knowledge of beverages including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes

Job Qualifications

  • Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
  • Has a high school diploma or GED
  • Has prior relevant experience as a cocktail and/or food server working in a similar environment such as a casino, resort, or lounge
  • Has knowledge of beverages including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
  • Has excellent communication and customer service skills
  • Ability to work varied shifts including weekends and holidays

Job Duties

  • Take order and serve drinks efficiently and accurately in work area as applicable
  • Place order, and garnish and serve cocktails to guests
  • Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
  • Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
  • Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas
  • Rectify any deficiencies
  • Resolve guest complaints within scope of authority
  • refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Job Criteria

Experience

Mid Level (3-7 years)


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