Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $12.60
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Professional development opportunities
Job Description
Casino Arizona is a renowned entertainment and hospitality venue located in Scottsdale, Arizona, offering an exciting mix of gaming, dining, and live entertainment experiences. As a leading destination in the region, Casino Arizona is committed to providing exceptional service to all its guests in a vibrant, welcoming, and safe environment. The casino encompasses a variety of dining options, including fine dining restaurants, casual eateries, lounges, banquet halls, and poolside service, catering to a diverse clientele that values quality, comfort, and outstanding hospitality. Dedicated to excellence in guest services and operational standards, Casino Arizona fosters a team-oriented culture that values professionalism, respect, and integrity among its employees. This hiring opportunity is for a part-time Beverage Server position within the Food and Beverage department, providing flexible shifts that can vary between day and swing hours, accommodating different scheduling needs. Reporting to the Dining Shift Supervisor, Beverage Supervisor, or Banquet Captain, the Beverage Server is an essential team member responsible for delivering friendly and attentive service to guests, ensuring their dining and beverage experiences are memorable and enjoyable.
The Beverage Server role at Casino Arizona involves serving meals and beverages to patrons across multiple service environments, including the dining room, lounge, showroom, banquet hall, pool area, hotel rooms, or gaming floor assignments. This position requires a high level of attentiveness, excellent communication skills, and the ability to work well under pressure in a fast-paced environment. The server greets guests with a warm demeanor, presents menus, answers inquiries, and makes recommendations about food and drink options. Order-taking may be done by memorizing or writing down, and the server is expected to efficiently relay these orders to the kitchen or service bars. Presentation and garnishing of dishes before serving are included to enhance the guest experience. The server observes diners throughout their meal to respond promptly to additional requests and to determine when the meal is complete. Handling transactions accurately, whether by totaling bills or accepting payments, is an integral part of the role. The Beverage Server also maintains cleanliness and organization of the service areas, ensuring all glassware, utensils, and supplies are replenished and free from hazards. Compliance with health and safety guidelines, including possession of a valid Maricopa County Food Handlers Card and a commitment to ongoing training such as Arizona state liquor laws and anti-money laundering regulations, is mandatory. This role does not include supervisory responsibilities but demands a strong commitment to teamwork and exceptional service standards. Physical demands include prolonged standing, walking, manual dexterity, and the ability to lift up to 25 pounds. The work environment may involve exposure to varied conditions such as heat, humidity, and moderate noise levels. Casino Arizona values employees who exhibit a positive attitude, professional appearance, and a genuine passion for hospitality, delivering consistent excellence and maintaining a safe, welcoming atmosphere for every guest and colleague.
The Beverage Server role at Casino Arizona involves serving meals and beverages to patrons across multiple service environments, including the dining room, lounge, showroom, banquet hall, pool area, hotel rooms, or gaming floor assignments. This position requires a high level of attentiveness, excellent communication skills, and the ability to work well under pressure in a fast-paced environment. The server greets guests with a warm demeanor, presents menus, answers inquiries, and makes recommendations about food and drink options. Order-taking may be done by memorizing or writing down, and the server is expected to efficiently relay these orders to the kitchen or service bars. Presentation and garnishing of dishes before serving are included to enhance the guest experience. The server observes diners throughout their meal to respond promptly to additional requests and to determine when the meal is complete. Handling transactions accurately, whether by totaling bills or accepting payments, is an integral part of the role. The Beverage Server also maintains cleanliness and organization of the service areas, ensuring all glassware, utensils, and supplies are replenished and free from hazards. Compliance with health and safety guidelines, including possession of a valid Maricopa County Food Handlers Card and a commitment to ongoing training such as Arizona state liquor laws and anti-money laundering regulations, is mandatory. This role does not include supervisory responsibilities but demands a strong commitment to teamwork and exceptional service standards. Physical demands include prolonged standing, walking, manual dexterity, and the ability to lift up to 25 pounds. The work environment may involve exposure to varied conditions such as heat, humidity, and moderate noise levels. Casino Arizona values employees who exhibit a positive attitude, professional appearance, and a genuine passion for hospitality, delivering consistent excellence and maintaining a safe, welcoming atmosphere for every guest and colleague.
Job Requirements
- High school diploma or general education degree
- Previous serving experience
- Knowledge of Arizona State Liquor Laws - Title 4
- Working knowledge of electronic point of sale systems
- Must be at least 19 years old to serve alcoholic beverages with meals
- Must be at least 21 years old to serve beverages in cocktail and pool areas
- Maricopa County Food Handlers Card
- Ability to attend bi-annual Arizona state liquor law training
- Ability to attend annual Title 31/Anti-Money Laundering training
- Physical ability to stand for prolonged periods and lift up to 25 pounds
- Ability to work flexible schedule including weekends, evenings and holidays
- Must be able to read, write, speak and understand English
Job Qualifications
- High school diploma or general education degree required
- Previous serving experience required
- Related experience in a medium to high volume restaurant strongly preferred
- Knowledge of Arizona State Liquor Laws - Title 4 required
- Working knowledge using electronic point of sale systems required
- For Orange Sky Outlet Fine Dining Server, 1-2 years of experience in higher-end casual or mid-tier restaurant required
- For Banquet Server, 3-5 years of experience in banquet, catering, or restaurant environment required
- Basic PC skills and working knowledge of Microsoft Office applications for Room Service Server
- Maricopa County Food Handlers Card required
- Arizona Alcohol Awareness certification a plus
- Excellent customer service and communication skills required
- Ability to follow verbal and written instructions
- Must be a team player with a positive attitude and well-groomed appearance
- Must uphold highest standards of hospitality and professionalism
Job Duties
- Ensure excellent customer service for every guest, every time
- Greet guests, present menu, answer questions and make suggestions regarding food and beverages
- Write order on check or memorize it
- Relay order to kitchen and serve courses from kitchen and service bars
- Garnish and decorate dishes prior to serving, if required
- Observe diners to respond to any additional requests and to determine when meal has been completed
- Act immediately on all customer comments to ensure that corrections are made
- Total bill and accept payment or refer patron to cashier
- Set up and supply the beverage area with clean glassware, utensils, condiments and paper supplies if necessary
- Remove soiled glassware and utensils from table and counter tops
- Make coffee as needed
- Add ice and change soft drink containers
- Maintain cleanliness of designated areas as directed in accordance with established health and safety standards
- Responsible for renewal of Maricopa County Food Handlers Card
- Ensure designated work areas, flatware, glasses, dinner ware and other items used to serve customers are free from hazards
- Attend bi-annual Arizona state liquor law training
- Properly execute bottle service according to mandated steps of service
- Maintain up-to-date knowledge of Credit Card Compliance requirements and PCI standards
- Follow PCI Compliance regulations to protect card holder data
- Enforce applicable regulations under the Code of Federal Regulations, Title 31, Chapter X
- Attend Title 31/Anti-Money Laundering training annually
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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