
Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
Employee perks and discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels is recognized as the 8th largest hotel company in the United States, and it continues to experience rapid growth in the hospitality industry. With a diverse portfolio that includes full-service and focused-service hotels located in major cities, Sonesta operates over 1000 properties across eight countries. This expansive reach and dynamic growth are fueled by the company’s commitment to delivering exceptional service, emphasizing passion, loyalty, and meaningful connections with its guests. The company’s ethos, encapsulated in the mantra "Together We Thrive," reflects its dedication to providing quality, value, and outstanding hospitality experiences for every guest, at every stay. Whether you visit a Sonesta owned, managed, or franchised property, you can expect a warm and welcoming environment that prioritizes guest satisfaction and fosters a memorable experience.
Sonesta is currently seeking a full-time Beverage Server to join their fast-paced hotel environment, primarily working evening shifts. This role is essential to the guest experience, requiring an energetic individual responsible for taking orders, serving beverages, and maintaining cleanliness and order at guest tables and in the service areas. The Beverage Server plays a crucial part in ensuring guests receive prompt and courteous service, enhancing their overall visit. This position requires strict adherence to hospitality and safety standards, including compliance with local regulations regarding alcoholic beverage service and food handling. The successful candidate must possess the proper certifications, such as T.I.P.S. and TABC, alongside a Food Handlers Certificate. Physically, the role demands the ability to lift trays, move equipment, and continuously stand and walk during shifts. Communication skills, a positive demeanor, and the ability to engage effectively with guests and team members are vital.
At Sonesta, the Beverage Server will be responsible for not only taking orders and delivering drinks but also handling payment transactions, including cash, credit, and hotel room charges. They will assist in keeping the bar and lounge areas clean and well-stocked, contributing to the smooth operation of the service team. This role offers an opportunity to work in a lively hotel setting with supportive management and a culture that values employee well-being and professional growth. Sonesta’s comprehensive benefits package and a commitment to an inclusive work environment also make this an attractive position for individuals passionate about hospitality and guest service.
Sonesta is currently seeking a full-time Beverage Server to join their fast-paced hotel environment, primarily working evening shifts. This role is essential to the guest experience, requiring an energetic individual responsible for taking orders, serving beverages, and maintaining cleanliness and order at guest tables and in the service areas. The Beverage Server plays a crucial part in ensuring guests receive prompt and courteous service, enhancing their overall visit. This position requires strict adherence to hospitality and safety standards, including compliance with local regulations regarding alcoholic beverage service and food handling. The successful candidate must possess the proper certifications, such as T.I.P.S. and TABC, alongside a Food Handlers Certificate. Physically, the role demands the ability to lift trays, move equipment, and continuously stand and walk during shifts. Communication skills, a positive demeanor, and the ability to engage effectively with guests and team members are vital.
At Sonesta, the Beverage Server will be responsible for not only taking orders and delivering drinks but also handling payment transactions, including cash, credit, and hotel room charges. They will assist in keeping the bar and lounge areas clean and well-stocked, contributing to the smooth operation of the service team. This role offers an opportunity to work in a lively hotel setting with supportive management and a culture that values employee well-being and professional growth. Sonesta’s comprehensive benefits package and a commitment to an inclusive work environment also make this an attractive position for individuals passionate about hospitality and guest service.
Job Requirements
- Must meet any city, county, state, or other legal minimum age requirement to sell or serve alcoholic beverages
- T.I.P.S./TABC certification required
- Food Handlers Certificate required
- Ability to adhere to Royal Sonesta Houston grooming standards
- Ability to lift and carry a server tray weighing approximately 10 pounds overhead
- Ability to lift and move approximately 25 pounds
- Ability to bend, squat, and reach
- Ability to stand and walk continuously
- Ability to communicate clearly and effectively with guests and direct them to various facilities and functions within the hotel
- Ability to perform basic arithmetic, including percentages
- Ability to read and write
- Ability to perform cash and credit transactions
- Ability to effectively utilize point of sale equipment
- Ability to move freely within the bar and lounge area
- Not infected by diseases transmitted through the food supply as designated by the Public Health Service
- Ability to sustain direct contact with the public with a high degree of customer service, including smile, eye contact, and positive personal presentation
- Ability to handle a high volume of interactions with guests and staff
Job Qualifications
- Must possess valid T.I.P.S./TABC certification
- Food Handlers Certificate required
- Ability to communicate clearly and effectively with guests
- Ability to perform basic arithmetic including cash and credit transactions
- Ability to stand and walk continuously
- Ability to maintain high customer service standards with positive personal presentation
Job Duties
- Setting tables and station side work
- Obtain beverage orders from guests, process them on the register, receive beverage orders from the bartender, and deliver beverages to guests
- Be alert to guest needs by phone and in person to exceed guest expectations
- Process payments, including cash handling, credit cards, room charges, vouchers, and the city ledger
- Closing and preparation of the cashier report
- Closing duties, which include cleaning, sanitizing, and replenishing
- Maintaining the cleanliness of tables and the surrounding area, as well as the high tea and service bar area
- To perform other work-related duties as assigned by management
Job Criteria
Experience
No experience required
Job Location
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