Beverage Server

Richmond, VA, USA|

Job Overview

Compensation

Hourly

Range $8.60 - $15.50

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

fitness center access

Job Description

This prestigious hotel is nestled in the heart of Virginia's capital, Richmond, housed within the historic Miller & Rhoads building. The property boasts 250 elegant guest rooms and 17,634 square feet of total event space spread across 13 versatile meeting rooms, making it a prime location for both business conventions and special occasions. Guests enjoy a rich blend of historic charm and contemporary amenities, ensuring a comfortable and memorable stay whether visiting for business or leisure. The hotel features several on-site dining options including La Grotta, 1885 Café & Market, and the inviting Gather & Hem lobby bar. Additional amenities include an indoor pool, fitness center, EV charging stations, and dedicated banquet and meeting support which cater seamlessly to the diverse needs of its clientele.

The Beverage Server position within the Food & Beverage department offers a dynamic and rewarding opportunity for hospitality professionals passionate about delivering outstanding guest experiences. Reporting to the Assistant Food & Beverage Manager and Food & Beverage Manager, this role is central to maintaining high service standards throughout the bar, lounge, and restaurant areas. Beverage Servers are tasked with efficiently taking drink orders, serving both alcoholic and non-alcoholic beverages, and fostering a welcoming atmosphere through friendly and attentive service. Beyond the direct interaction with guests, the role demands an understanding of responsible alcohol service regulations and the ability to multitask in a fast-paced environment. This position requires standing and walking for extended periods and the physical ability to carry trays and lift moderate weights safely. With a pay range of $8.60 to $15.50 per hour, this role provides an excellent entry into hotel hospitality with opportunities for growth and skill development within a vibrant downtown location rich with cultural and historical significance.

Job Requirements

High school diploma or equivalent preferred
Previous restaurant, bar, or hospitality serving experience preferred
Experience with POS systems and cash handling preferable
Strong customer service and communication skills
Ability to carry trays and serve beverages safely and efficiently
Knowledge of beer, wine, spirits, and basic cocktail preparation preferred
Ability to multitask and work in a fast-paced environment
Understanding of responsible alcohol service and age verification laws
Ability to stand and walk for extended periods and lift up to 25-30 lbs

Job Qualifications

High school diploma or equivalent preferred
Previous restaurant, bar, or hospitality serving experience preferred
Experience with POS systems and cash handling a plus
Strong customer service and communication skills
Knowledge of beer, wine, spirits, and basic cocktail preparation preferred
Ability to multitask and work in a fast-paced environment
Understanding of responsible alcohol service and age verification laws

Job Duties

Greet guests, take drink orders, and deliver beverages promptly
Provide menu knowledge and make recommendations based on guest preferences
Open tabs, process payments, and handle cash/credit transactions accurately
Monitor guest alcohol consumption and follow responsible service guidelines
Maintain cleanliness and organization of service areas, tables, and stations
Restock glassware, garnishes, service trays, and beverage supplies as needed
Assist bartenders with preparing garnishes or simple beverage items when required
Handle guest concerns professionally and notify management of issues as needed
Follow all sanitation, safety, and company policies
Perform additional duties as assigned by management