Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
Employee wellness programs

Job Description

Graton Resort & Casino is a vibrant destination known for its excellent hospitality and entertainment services. As a premier resort and casino, it offers guests an extraordinary experience through luxurious accommodations, fine dining, exciting gaming options, and world-class entertainment. The company prides itself on maintaining high service standards and fostering a culture that promotes customer satisfaction, safety, and professionalism among its team members. Situated in a scenic location, Graton Resort & Casino blends the excitement of gaming with upscale amenities, making it a favored spot for both leisure travelers and gaming enthusiasts. The company is committed to creating a welcoming and inclusive environment for its guests and employees alike, supporting career growth and personal development within a dynamic workplace. Joining Graton Resort & Casino means being part of a team that values integrity, teamwork, and excellence in service.

The position available focuses on supporting the day-to-day operations of the resort’s bar and beverage services, ensuring compliance with company policies and standards. As part of the essential functions, the role involves practicing, supporting, and promoting the company’s culture and service standards consistently. Employees in this position are expected to demonstrate responsible alcohol service in accordance with alcohol awareness training and to manage various operational tasks that contribute to the cleanliness, safety, and aesthetic appeal of the bar areas. This includes maintaining personal grooming and uniform standards, practicing safety and health regulations, and ensuring the efficient stocking and cleaning of bar supplies and equipment. The role also demands effective communication with supervisors and management to address product shortages, equipment needs, and any other team or guest-related opportunities that arise. Bar area maintenance tasks such as polishing brass fixtures, mirrors, and tile areas form an important part of the job, ensuring the environment reflects the high standards of the casino. Employees must carry their work cards during shifts and behave in a professional manner that reflects the company’s values. Emphasis on compliance with Board of Health Standards and knowledge of emergency procedures underscores the role’s commitment to guests’ safety and well-being. This position offers an excellent opportunity for individuals looking to work within a vibrant, customer-focused hospitality environment where service excellence and operational standards are paramount.

Job Requirements

  • High school diploma or equivalent
  • Previous hospitality or bar service experience preferred
  • Ability to serve alcohol responsibly
  • Knowledge of safety and health regulations
  • Good communication skills
  • Ability to follow company standards and policies
  • Willingness to learn and work in a team environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in hospitality or bar service preferred
  • Knowledge of alcohol service laws and safety regulations
  • Strong communication and teamwork skills
  • Ability to maintain professional appearance and adhere to grooming standards
  • Familiarity with cleaning procedures and use of cleaning chemicals
  • Basic understanding of emergency procedures and safety protocols

Job Duties

  • Practice, support, and promote Graton Resort & Casino's culture and service standards
  • Inform immediate supervisor of product shortages and equipment needs
  • Carry work cards and serve alcohol responsibly
  • Behave professionally and reflect company practices
  • Practice and observe safety rules and comply with Board of Health Standards
  • Maintain personal grooming and uniform standards
  • Utilize cleaning supplies and maintain cleanliness of bar areas including sweeping, mopping, removing trash, and stocking
  • Polish brass behind bars and surrounding tile, as well as mirrors
  • Maintain image of all bars and storage areas
  • Perform other job-related duties as assigned

Job Criteria

Experience

No experience required


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