Job Overview
Compensation
Type:
Hourly
Rate:
Range $10.00 - $16.00
Benefits
wellness programs
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
Job Description
PENN Entertainment is a leading company in the casino and gaming industry, renowned for its commitment to providing an exciting and enjoyable experience for both guests and employees. The company operates in a vibrant, fast-paced environment where every day presents new opportunities to engage with a diverse and enthusiastic team. At PENN Entertainment, the culture is centered around fostering fun, teamwork, and career growth, making it an ideal workplace for individuals who thrive in dynamic settings and value personal and professional development. Employees can expect a supportive atmosphere that encourages continuous learning and advancement within the gaming and hospitality fields.Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in often crowded, noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to work well in a team environment
- Knowledge of safety and health procedures
- Ability to follow company policies and procedures
- Strong interpersonal skills
- Ability to maintain professionalism in a fast-paced environment
Job Duties
- Provides fast, friendly, professional service to casino guests, beverage servers and bartenders
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- Promotes casino events and programs
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Works well with others, especially beverage servers, bartenders, other barbacks, beverage supervisors, and casino supervisors
Job Location
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