Bertucci's-Foodserver / Waitstaff

Bertucci's is a renowned casual dining restaurant chain famous for its authentic brick oven cooking, especially its signature pizzas prepared in traditional brick ovens composed of 936 bricks which symbolize strength and stability. The company prides itself on fostering a unique culture built upon a foundation of quality, authenticity, and a dedicated team atmosphere. The brick oven is not merely cooking equipment but stands as the cornerstone of the culinary experience and the cultural backbone of the brand. Each brick, individually strong and unique, collectively offers an insulated environment that maintains the exceptional taste and dining conditions that Bertucci's guests cherish. The company emphasizes innovation and excellence, viewing each employee as an essential 'brick' contributing to the store's success and the overall guest experience.

As part of the Bertucci’s family, employees are encouraged to embody the spirit of hospitality and passion that drive the brand. Bertucci’s is currently expanding its team and is seeking enthusiastic servers to join the front-of-house staff. This role is pivotal for creating memorable dining experiences through exceptional service and attention to detail while upholding the company’s service philosophy and standards.

The Server position is a customer-facing role responsible for delivering hospitality by promptly and courteously attending to guest needs. This includes taking and transmitting orders, ensuring the quality and presentation of meals before serving, and managing payment processes accurately. Servers play an integral role in maintaining a clean, organized dining environment by setting up and breaking down service stations and tables, pre-bussing, and managing general cleaning duties. They are expected to assist colleagues when needed and communicate effectively with both guests and management to swiftly address any concerns or complaints regarding food or service.

Ideal candidates for this position must be able to perform physically demanding tasks such as lifting up to 30 pounds and standing or moving actively throughout a 9-hour shift in a fast-paced environment. Effective communication skills, including the ability to speak, read, and write English, are essential to provide excellent customer service and ensure smooth operations. Previous experience or skills in sales, responsible alcohol service, and proper cash handling are preferred but not mandatory.

Working at Bertucci’s means benefiting from competitive pay and flexible scheduling options designed to support a healthy work-life balance. Additionally, employees have access to comprehensive benefits including medical and dental insurance, short term disability insurance, vision care programs, paid vacation, direct deposit, tuition assistance, and meal discounts. Bertucci’s is committed to being an equal opportunity employer, valuing diversity and inclusion within its workforce and encouraging all qualified individuals to apply and contribute to the company’s growth and continued success.