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Bertucci's-Foodserver / Waitstaff

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.25 - $19.00
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Work Schedule

Flexible
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Benefits

Great pay
flexible schedules
Medical insurance
Dental Insurance
Short term disability insurance
vision care program
Paid vacation
Direct Deposit
Tuition Assistance
meal discounts

Job Description

Bertucci's is a well-established restaurant brand known for its distinctive brick oven kitchens, which form the heart of each restaurant. This unique feature not only symbolizes strength and stability with its 936 bricks in every oven but also represents the foundation of Bertucci's authentic Italian flavor and culture. Founded with a passion for quality and tradition, Bertucci's has grown into a beloved dining destination that combines innovation with a commitment to excellence. Each brick oven creates an environment that is both the backbone of the company culture and the authenticity promised to every guest. The company prides itself on fostering a family atmosphere among its employees, encouraging them to grow alongside the brand, brick by brick. Bertucci's seeks passionate, motivated individuals to join its team and contribute to making each dining experience exceptional and memorable for customers.

The role of Server at Bertucci's is central to delivering the company’s renowned hospitality and service philosophy. Servers are responsible for creating a welcoming and responsive atmosphere for guests, addressing their needs promptly and courteously. This includes taking and transmitting accurate food and beverage orders to the kitchen, ensuring quality standards are met before serving, and maintaining timely and friendly communication throughout the meal. The position demands attentiveness, professionalism, and the ability to manage multiple tables efficiently. Servers also handle payment processing accurately, including cash out procedures at the end of shifts. This role not only supports the operational flow but helps build lasting impressions that align with Bertucci's commitment to guest satisfaction and authentic dining experiences. Bertucci's offers competitive pay and benefits, flexible scheduling options, and opportunities for career development, making it an attractive workplace for individuals eager to advance within the hospitality industry.

Job Requirements

  • Must be at least 18 years old
  • ability to perform some heavy lifting (25-30lbs)
  • ability to work well under pressure
  • ability to remain standing and active for a 9-hour shift
  • ability to communicate effectively in English (speak, read, write)
  • able to work well in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • excellent communication skills
  • ability to work in a fast-paced environment
  • sales skills preferred
  • responsible alcohol service knowledge preferred
  • proper cash handling experience preferred

Job Duties

  • Set-up and break-down of the dining room and service stations
  • clearing and resetting tables
  • completing side work assignments
  • general cleaning of the work area
  • keeping tables, floors, chairs, and service stations clean and organized
  • assisting other employees as needed
  • pre-busing tables
  • greeting customers courteously and informing them of food promotions and specials
  • answering questions and making suggestions regarding food and beverages
  • visually inspecting all food items to ensure proper garnishes and presentation
  • removing dirty dishes between courses and at meal end
  • reporting food and service complaints to the manager
  • stocking silverware, condiments, garnishes, and other service items

Job Criteria

Experience

Entry Level (1-2 years)


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