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Bertucci's-Foodserver / Waitstaff

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.75 - $22.50
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
meal discounts
flexible scheduling

Job Description

Bertucci's is a celebrated restaurant brand known for its distinctive brick oven cooking, which has been a hallmark of its authentic Italian-inspired dining experience. Each Bertucci's restaurant features a unique brick oven made from 936 individual bricks, symbolizing strength, stability, and the foundation of the company's culture and culinary promise. Established as a community-focused dining destination, Bertucci's combines traditional cooking techniques with a warm, inviting atmosphere that fosters both quality and innovation. As Bertucci's continues to expand its footprint, the company is committed to hiring passionate and dedicated individuals who embody the spirit of hospitality and excellence. Employees are considered part of the 'Bertucci's family,' where each person contributes to building the brand 'brick by brick' through dedication, teamwork, and a shared commitment to delivering exceptional guest experiences.

The role of Server at Bertucci's holds a vital place in maintaining the company’s high standards of service and guest satisfaction. Servers are the direct link between the kitchen’s culinary creations and the customers, responsible for ensuring a hospitable, efficient, and enjoyable dining experience. This position requires a deep understanding of Bertucci's service philosophy, including attentiveness to guest needs, responsiveness, and a friendly demeanor. Servers take customer orders accurately, communicate effectively with kitchen staff, monitor the quality of prepared dishes, and manage payment processing, including end-of-shift cash-outs. This role is more than just serving food; it involves providing personalized service that anticipates and reacts to guest inquiries, dietary considerations, and overall comfort. Bertucci's is seeking motivated candidates who are enthusiastic about contributing to a positive restaurant ambiance, who thrive in a fast-paced environment, and who are eager to grow with the company. Being part of the Bertucci's family means sharing the company’s passion for culinary excellence and exceptional hospitality, making every dining experience memorable for patrons.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a hospitality role preferred
  • Ability to communicate effectively
  • Friendly and professional demeanor
  • Ability to multitask in a busy environment
  • Basic math skills
  • Availability to work flexible shifts including nights and weekends

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant serving or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Customer-focused attitude
  • Basic math skills for processing payments
  • Ability to work flexible shifts including evenings and weekends

Job Duties

  • Serve customers according to Bertucci's service philosophy and guidelines
  • Provide hospitality by responding to guest needs and inquiries
  • Take accurate food and drink orders
  • Transmit orders to the kitchen efficiently
  • Ensure prepared orders meet high quality standards before serving
  • Attend to customers in a speedy, friendly, and proper manner
  • Correctly collect and process payments including cash out at end of shift

Job Criteria

Experience

Entry Level (1-2 years)


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