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Bertucci's-Foodserver / Waitstaff

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $17.50
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Work Schedule

Flexible
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Benefits

Great pay
flexible schedules
Medical insurance
Dental Insurance
Short term disability insurance
vision care program
Paid vacation
Direct Deposit
Tuition Assistance
meal discounts

Job Description

Bertucci's is a well-established restaurant brand known for its signature brick oven pizzas and authentic Italian cuisine. The company takes pride in its unique culinary tradition centered around the 936 bricks that constitute each brick oven, which serve as the cornerstone of the kitchen and contribute to the authentic flavors that distinguish the Bertucci's experience. Founded with a focus on quality, innovation, and excellence, Bertucci's has built a strong reputation in the dining industry by delivering delicious meals in a warm and inviting atmosphere. The brick oven is not only an essential cooking element but also a symbol of the company's strong foundation and commitment to providing guests with a distinctive dining experience.

As Bertucci's continues to grow and expand its brand presence, the company seeks motivated and dedicated individuals to join its family of employees. Bertucci's emphasizes a collaborative work culture where every team member, or "brick," plays a vital role in sustaining the organization’s success. The company culture is built upon values of hospitality, quality service, and a genuine desire to exceed guest expectations.

The role of Server at Bertucci's is an exciting opportunity for individuals who are passionate about customer service and hospitality. Servers are responsible for delivering outstanding service in accordance with Bertucci's Service philosophy and guidelines. This role requires attentiveness to guest needs, timely and accurate order taking and processing, and maintaining a friendly and professional demeanor throughout the shift. Servers ensure that food and drink orders meet the brand's high standards before presentation to guests, and they play a key part in creating a welcoming dining environment.

In addition to serving guests, Bertucci's Servers engage with customers by answering questions, making informed recommendations, and ensuring a positive overall dining experience. Responsibilities also include managing the setup and breakdown of service areas, maintaining cleanliness and organization, and supporting team members as needed. Servers handle payment transactions accurately and efficiently, including end-of-shift cash-out procedures.

This position is ideal for candidates who thrive in fast-paced restaurant settings, have strong communication skills, and enjoy building relationships with guests. Bertucci's values employees who demonstrate reliability, teamwork, and a commitment to quality, fostering numerous opportunities for growth and development within the company. The role offers competitive pay along with a comprehensive benefits package that supports employee wellness and work-life balance, including medical and dental insurance, paid vacation, and tuition assistance.

Joining Bertucci's family means becoming part of a passionate team dedicated to culinary excellence and exceptional guest experiences. If you have the drive to contribute to a vibrant brand that values each team member's contribution, this Server position could be the perfect next step in your hospitality career.

Job Requirements

  • Must be at least 18 years old
  • some heavy lifting (25-30lbs)
  • ability to work well under pressure
  • ability to remain standing and active for a 9-hour shift
  • ability to communicate (speak, read and write English)
  • able to work well in a fast-paced environment

Job Qualifications

  • Must be at least 18 years old
  • ability to communicate effectively in English, including speaking, reading, and writing
  • experience in a customer service or hospitality role preferred
  • strong sales skills
  • knowledge of responsible alcohol service
  • proper cash handling skills

Job Duties

  • Set-up and break-down of the dining room and service stations
  • clearing and resetting tables
  • a series of side work assignments
  • general cleaning of the work area
  • constantly keeping areas clean, neat and organized
  • assist other employees as needed
  • pre-bus tables
  • courteously greet customers and inform of current food promotions and specials
  • answer questions and make suggestions regarding food and beverages
  • visually inspect all products to ensure garnishes are added appropriately and food products are eye-appealing
  • remove dirty dishes as needed between courses and at the end of the meal
  • return dishes to dishwashing area
  • report all food and service complaints to the manager
  • stock silverware, small containers, food products/garnishes, condiments, and various items
  • take orders and transmit to kitchen
  • ensure that prepared orders meet high standards before serving to guests
  • attend to customers in a speedy, friendly and proper fashion
  • correctly collect and process payment including cash out at end of shift

Job Criteria

Experience

Entry Level (1-2 years)


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