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Bertera Subaru West Springfield Service Clerk / Greeter
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $17.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
The service greeter/clerk is a vital position within an automotive service environment, designed to enhance the customer experience from the moment they arrive until the completion of their vehicle service. Typically found in busy, fast-paced service centers such as automotive dealerships or repair shops, this role demands a strong commitment to customer satisfaction and operational efficiency.
This position involves directly assisting customers who bring their vehicles in for maintenance or repair. Given the nature of the service environment, the service greeter/clerk is expected to manage multiple tasks simultaneously, maintaining a professional and friendly demeanor even during high-pressure situations. Their responsibil... Show More
This position involves directly assisting customers who bring their vehicles in for maintenance or repair. Given the nature of the service environment, the service greeter/clerk is expected to manage multiple tasks simultaneously, maintaining a professional and friendly demeanor even during high-pressure situations. Their responsibil... Show More
Job Requirements
- Must be at least 21 years old
- Valid driver’s license
- Good driving record
- Ability to multitask in a fast-paced environment
- Ability to lift up to 40 pounds
- Excellent customer service skills
- Ability to communicate effectively
Job Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Strong communication abilities
- Ability to multitask in a fast-paced environment
- Valid driver’s license with a good driving record
- Ability to work well under pressure
Job Duties
- Assist customers during vehicle service
- Make phone calls and set appointments
- Conduct customer follow-up
- Manage customer service inquiries
- Coordinate with service technicians
- Maintain service records
- Ensure a clean and welcoming service environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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