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BERT OGDEN HARLINGEN HYUNDAI FIXED OPERATIONS DIRECTOR
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,400.00 - $131,800.00
Work Schedule
Standard Hours
Benefits
Paid vacation
Paid holidays
401(k)
Vision Insurance
Dental Insurance
Medical insurance
Job Description
The hiring establishment is a prominent automotive dealership located in Texas, specializing in providing comprehensive automotive sales and services, including parts and service operations. This dealership is committed to delivering exceptional customer experiences, driven by a team that values professionalism, efficiency, and continuous growth. With a strong presence in the automotive industry, the dealership offers a dynamic work environment where innovation and teamwork are paramount. The company prides itself on its ability to adapt to the ever-changing demands of the automotive market by utilizing advanced systems, software, and strategic planning to maintain profitability and customer satisfaction.
The role bei... Show More
The role bei... Show More
Job Requirements
- Minimum of 3 plus years of automotive service director or service manager experience
- Bachelors degree or equivalent experience
- Valid Texas driver’s license
- Pass background check
- Pass drug test
- 21 years-old or older
- Ability to lift up to 20 pounds occasionally
- Willingness to attend social gatherings and travel occasionally
- Prolonged periods of sitting
- Ability to stand, crawl, reach, and use stairs occasionally
Job Qualifications
- Track record of excellent customer service index
- Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives
- Proven ability to attract, develop, and retain great talent
- Experience and desire to work with technology
- Professional appearance and work ethic
- Self-motivated, goal-oriented, and able to work within a fast-paced environment
Job Duties
- Consult and collaborate with the Parts Manager and dealership management on all aspects of Fixed Operations including wholesale growth, all fill rate analysis, lost sales tracking, and general growth and profitability of the dealership parts business
- Develop, implement, and coordinate a strategic plan to maximize margins
- Lead a team of professionals to achieve aggressive sales goals and profit objectives
- Optimize parts inventory through the direction and influence of dealership management to ensure the attainment of Parts Sales objectives
- Drive growth and operational processes by utilizing tools such as MPI inspection process, CSS competitive services strategy, Reynolds Advance Service, Valvoline chemical program, and others
- Utilize systems, hardware, software, marketing, and products to maximize efficiency and accurately track inventory
- Implement and manage best practices that deliver exceptional customer service index scores
- Perform all other duties as assigned
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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