Benefits Operations Specialist

Baker Tilly is a prominent advisory, tax, and assurance firm that delivers a comprehensive range of professional services to clients nationwide and internationally. Known for its expansive presence across significant financial hubs such as New York, London, San Francisco, Los Angeles, Chicago, and Boston, Baker Tilly offers unmatched expertise through its strategic alternative practice structure. Operating through Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, the firm adheres strictly to the AICPA Code of Professional Conduct along with all relevant regulations and professional standards. Baker Tilly US, LLP serves as a licensed independent CPA firm providing attest services, while Baker Tilly Advisory Group, LP and its subsidiaries specialize in tax and business advisory services. It is important to note that while the advisory group and its subsidiaries are not licensed CPA firms, they operate with rigorous standards and professionalism to deliver exceptional client solutions.

Baker Tilly's global footprint, connected through Baker Tilly International, spans 141 territories and encompasses a network of 43,000 professionals with a combined revenue of $5.2 billion. The firm is committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all qualified candidates regardless of race, color, religion, sex, national origin, disability, veteran status, gender identity, or sexual orientation. This commitment is reflective of their core values and corporate integrity.

The role of Benefits Operations Specialist at Baker Tilly is based full-time onsite in their Clarks Summit location and offers a competitive pay range from $15.97 to $28.25 per hour, with compensation tailored according to applicants' skills, experience, qualifications, and other employment factors. This position plays a vital role in the benefits administration function by managing and processing daily benefits-related activities such as enrollments, data entry, and correspondence management. The Benefits Operations Specialist is tasked with efficient handling of internal benefits systems updates, daily communication management, and ensuring timely processing of payments, forms, and mail associated with Baker Tilly Vantage clients and their members.

Successful candidates will demonstrate strong organizational skills, excellent customer service and problem-solving abilities, and comfort working collaboratively within small teams. Proficiency in MS Office applications including Excel, Outlook, and Word is essential. The position demands accuracy and precision while maintaining files and records in both digital and physical formats. Additionally, it requires the ability to meet strict deadlines and manage multiple responsibilities simultaneously. A valid driver’s license is necessary for some travel obligations, which involve use of a personal vehicle. This is an opportunity to contribute to a leading firm in a role that directly supports the health and welfare benefits administration, enhancing the service experience for clients and internal stakeholders alike. Baker Tilly's comprehensive compensation and benefits package further supports employee success and well-being in this pivotal role.