Bench General Manager

Aramark Collegiate Hospitality is a prominent service provider specializing in delivering comprehensive contracted services to a wide range of clients within the Mid-Atlantic region. As part of Aramark, a global leader in food, facilities, and branded services operating in 15 countries, this division focuses on food service, retail, lodging, transportation, facility support, and custodial services for collegiate environments. The company prides itself on creating meaningful experiences for its clients and guests through its team-oriented and purpose-driven culture. Aramark is committed to diversity, equality, and fostering a workplace that encourages growth, learning, and professional development. The Mid-Atlantic region is a vital area for Aramark Collegiate Hospitality, as it serves numerous institutions where clients' contracts often generate revenue ranging from 2 to 15 million dollars or more, demanding exceptional leadership and operational management to meet both financial and customer satisfaction goals.

The role of Bench General Manager is a critical leadership position within the Mid-Atlantic Region of Aramark Collegiate Hospitality. The successful candidate will be responsible for planning, managing, and guiding multiple contracted services that may include food service, facility support, custodial services, retail, lodging, and transportation. This position is ideal for a skilled operations manager who thrives in a dynamic service environment, capable of leading teams to deliver superior service aligned with client objectives and customer expectations. The Bench General Manager will have a strategic focus on relationship building, financial management, operational excellence, and safety compliance.

Key responsibilities will include leading teams that provide operational expertise and hands-on management across contracted services, ensuring that the clients and community relationships within the Mid-Atlantic locations are nurtured and maintained at the highest levels. The General Manager will continually assess operations, develop strategic improvement plans, and foster employee and customer satisfaction in a manner consistent with Aramark's standards. They will also play a pivotal role in building and developing a strong management team and support staff, capable of fulfilling organizational goals and commitments.

Financial acumen is essential in this role as the Bench General Manager will collaborate closely with Finance to manage budgets and seek continuous improvement opportunities to optimize financial performance and operational productivity. Compliance with all local, state, and federal regulations is mandatory, and the General Manager must ensure adherence to Aramark's safety standards and business conduct policies consistently.

This position requires frequent travel and possible relocation within the Mid-Atlantic region, reflecting the diverse operational sites under management. Candidates must be prepared for some physical demands related to the role and the possibility of wearing uniforms and personal protective equipment (PPE). Aramark supports a dynamic work environment where responsibilities may evolve to meet the needs of the business, emphasizing adaptability and a commitment to excellence.