Wonder logo

Bench Assistant Manager

Waterbury, CT, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $66,500.00 - $76,500.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Health Savings Account employer match
Learning and development opportunities
Employee Stock
employee discount

Job Description

Wonder is a pioneering mealtime platform dedicated to offering unmatched culinary variety and convenience. As a unique multi-cuisine restaurant operator, Wonder allows customers to indulge in an extraordinary dining experience by ordering from over 20 exclusive restaurant brands under one roof. This innovative concept enables customers to mix and match a wide range of dishes, from tacos to Thai food, allowing everyone to satisfy their specific cravings in a single order without any delivery fees. Whether dining in or opting for pickup, Wonder ensures every dish is freshly made on-site by a skilled culinary team and served hot to maintain exceptional quality standards. Beyond the customer-facing experience, Wonder controls each aspect of the dining journey—from recipe development and kitchen operations to the technology that powers the platform. This end-to-end control empowers Wonder to provide consistent quality, vast variety, and a seamless food ordering experience at scale.

The company embraces a culture of excellence, innovation, and inclusivity, aiming to make great food accessible to all while maintaining the highest standards in food safety, operational efficiency, and customer satisfaction. With a commitment to developing its workforce and fostering a collaborative environment, Wonder is expanding its team to support its growing footprint and ambitious vision.

The role of Assistant Manager at Wonder is crucial to the operational success of its restaurant locations. Reporting directly to the General Manager and working closely with senior leadership, the Assistant Manager supports daily restaurant operations with a focus on team leadership, food quality, safety standards, and customer service excellence. This is a dynamic position demanding flexibility and dedication to manage a high-volume, fast-paced environment effectively. The Assistant Manager helps build a motivated team by participating in recruitment, training, and ongoing staff development, ensuring high morale and a positive workplace culture.

In this role, the Assistant Manager is responsible for driving operational results by optimizing staff deployment, managing inventory, and enforcing strict food safety protocols. They serve as a key player in maintaining communication across the team, implementing operational goals aligned with company standards and budget targets, and resolving obstacles that may affect service efficiency or sales performance. Furthermore, the Assistant Manager must uphold Wonder's commitment to exceptional customer service by leading by example and ensuring that all team members deliver a consistently welcoming and satisfying experience.

This position offers a competitive salary range from $66,500 to $76,500 annually and requires flexibility to work within a 40-mile radius of Newington, CT, with the potential for assignment to various locations until a permanent home location is designated. The role emphasizes professional growth through comprehensive management training programs and exposure to diverse operational challenges. By joining Wonder as an Assistant Manager, candidates become part of a forward-thinking company that values diversity, equity, inclusion, and fair hiring practices, providing employees with learning opportunities, robust benefits, and a supportive work environment designed for long-term career advancement.

Job Requirements

  • Must be 21 years old and legally authorized to work in the US
  • must be able to lift 50 pounds
  • must be able to stand for a full shift while working
  • must have open availability, including night and weekend availability
  • must have a current Food Handlers Certification

Job Qualifications

  • At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant
  • demonstrated ability to effectively manage and develop teams of 15+ members
  • ability to lead and motivate a team in a fast-paced environment
  • attention to detail and a strong drive for efficiency and accuracy
  • demonstrates professionalism and adheres to policies and procedures
  • exhibits effective verbal and written communication skills
  • strong team player

Job Duties

  • Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
  • recruit and train top talent for the restaurant
  • aid Sr Operations Leader in achieving operational goals and budget targets
  • maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
  • demonstrate effective floor management by optimizing staff deployment for maximum efficiency
  • drive restaurant sales and service efficiency by resolving operational obstacles
  • supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
  • commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
  • maintain consistent adherence to food safety and security standards
  • ensure all team members deliver excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


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