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Bench Assistant Manager

Jersey City, NJ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $66,500.00 - $76,500.00
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Health Savings Account employer match
Learning and development opportunities
Employee Stock
employee discount

Job Description

Wonder is a revolutionary mealtime platform that redefines the dining experience by offering customers the ability to order from multiple exclusive restaurants in a single order without any delivery fees. Founded with the vision of making great food more accessible, Wonder operates over 20 unique restaurant brands under one roof, providing a diverse culinary landscape that satisfies every craving from tacos to Thai cuisine. The company's innovative approach combines technology, culinary expertise, and operational excellence to create a seamless and high-quality dining experience that includes options for dine-in, pick up, or delivery. Each dish is prepared fresh by an experienced culinary team and served hot, ensuring freshness and satisfaction at scale. Wonder’s commitment to controlling every step of the dining process, from recipe development to technological infrastructure, allows a consistent and superior customer experience while upholding the highest standards of food quality and service.

As the Assistant Manager at a Wonder restaurant, you will take on an essential leadership role, supporting the General Manager in managing daily operations to ensure the efficient and profitable running of the restaurant. This full-time position located within 40 miles of Fresh Meadows, NY, offers a competitive salary range of $66,500 to $76,500 per year. You will serve as a key player in fostering a positive workplace culture that prioritizes team safety, food safety, and exceptional customer service. Your responsibilities will revolve around leading and motivating a team to achieve operational targets, maintaining food safety protocols, managing inventory, and driving sales growth. This role requires strong communication and organizational skills to maintain clear and consistent updates on priorities and changes, optimizing staff deployment and resolving operational challenges effectively.

The Assistant Manager will also play a vital role in recruiting and training new team members, enhancing their skills, and ensuring all staff adhere to company standards and policies. This position requires flexibility as it may initially involve supporting multiple Wonder locations as part of a Bench model, with eventual assignment to a home location after completing the Manager in Training program. You will be instrumental in upholding Wonder’s commitment to equity and inclusivity by leading a diverse team in a dynamic, fast-paced environment. This role is ideal for individuals passionate about the food service industry and seeking career advancement opportunities within a forward-thinking, innovative company dedicated to transforming the restaurant experience.

Job Requirements

  • Must be 21 years old and legally authorized to work in the US
  • Must be able to lift 50 pounds
  • Must be able to stand for a full shift while working
  • Must have open availability, including night and weekend availability
  • Must have a current Food Handlers Certification

Job Qualifications

  • At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant or full-service restaurant
  • Demonstrated ability to effectively manage and develop teams of 15 or more members
  • Ability to lead and motivate a team in a fast-paced environment
  • Attention to detail and a strong drive for efficiency and accuracy
  • Demonstrates professionalism and adheres to policies and procedures
  • Exhibits effective verbal and written communication skills
  • Strong team player

Job Duties

  • Assist Sr operations leader in developing, engaging, inspiring, and motivating staff members
  • Recruit and train top talent for the restaurant
  • Aid Sr operations leader in achieving operational goals and budget targets
  • Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
  • Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
  • Drive restaurant sales and service efficiency by resolving operational obstacles
  • Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
  • Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
  • Maintain consistent adherence to food safety and security standards
  • Ensure all team members deliver excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


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