Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.00 - $41.00
Benefits
Health care benefits
Retirement benefits
Earned Paid Time Off and/or Sick Leave
Life insurance
Disability Coverage
Other Life and Work Wellness Benefits
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its exceptional service, innovative approach, and commitment to providing memorable experiences to guests worldwide. Among its prestigious portfolio of brands, St. Regis Hotels & Resorts stands out as a symbol of timeless glamour and luxury. Established in the early twentieth century with the opening of The St. Regis hotel in New York by John Jacob Astor IV, the brand has continuously upheld an uncompromising standard of bespoke service and anticipatory hospitality. Today, St. Regis operates more than 50 luxury hotels and resorts in prime locations around the... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- Excellent communication skills
- Ability to stand and walk for extended periods
- Ability to lift and carry objects weighing up to 50 pounds without assistance
- Ability to move over uneven or slippery surfaces and stairs
- Ability to reach overhead, bend, twist, and stoop
- Must comply with company policies and safety standards
Job Qualifications
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Excellent communication and interpersonal skills
- Ability to maintain professionalism and confidentiality
- Physical ability to stand, walk, run, lift, and carry luggage
- Strong customer service orientation
- Ability to work well in a team environment
Job Duties
- Greet and escort guests to rooms
- Open doors and assist guests and visitors entering and leaving property
- Inform guests of property amenities, services, hours of operation, and local areas of interest
- Identify and explain room features such as use of room key, mini-bar, ice and vending areas, in-room safe, and valet laundry services
- Transport guest luggage to and from guest rooms or designated bell area
- Assist guests and visitors in and out of vehicles including loading and unloading luggage
- Arrange transportation for guests such as taxicab, shuttle bus, limousine or sedan service and record advance transportation requests
- Communicate parking procedures to guests and visitors
- Follow all company policies and report accidents, injuries, and unsafe conditions
- Maintain awareness of undesirable persons on property premises
- Ensure personal appearance is clean and professional and maintain confidentiality of proprietary information
- Welcome and acknowledge all guests and anticipate and address guests' service needs
- Assist individuals with disabilities
Job Location
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