Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Exact $6.50
Work Schedule
Flexible
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement
Job Description
Delaware North Sportservice is a renowned food, beverage, and retail service provider operating within iconic venues, including Little Caesars Arena in Detroit, Michigan. Little Caesars Arena, a state-of-the-art 20,000-seat sports and entertainment venue, is home to the NHL's Detroit Red Wings and the NBA's Detroit Pistons. The arena showcases a variety of dining experiences, including concessions, premium club areas, loge boxes, and suites. As part of the Delaware North family, employees become part of a global legacy of hospitality excellence rooted in more than 100 years of history. Delaware North operates worldwide, providing unique career growth opportunities across several sectors including sports, gaming, hospitality, and retail. The company fosters a supportive and inclusive work environment where team members can thrive professionally and personally. Delaware North is an equal opportunity employer committed to diversity and inclusion, welcoming applicants regardless of race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected status.
This seasonal Server position at Little Caesars Arena offers a fantastic opportunity for individuals passionate about providing exceptional customer service in a high-energy, fast-paced environment. The role revolves around being the face of the restaurant by greeting guests warmly, communicating menu options and specials effectively, taking and serving food and beverage orders, and ensuring guests have a memorable dining experience. Servers also collaborate closely with kitchen and bar staff, maintain cleanliness and organization of their work environment, and adhere to all alcohol service policies responsibly. This position requires standing and walking for extended periods, as well as carrying trays and navigating the busy arena floor during events. This is a tipped position, with a base hourly wage of $6.50, exclusive of any tips earned. With evening, weekend, and event shifts, this role offers flexible scheduling perfect for those seeking seasonal or supplementary income opportunities. Delaware North supports team members with comprehensive training, development programs, employee discounts, and a benefits package that includes health, dental, and vision insurance, 401(k) with company match, paid time off, parental leave, and tuition reimbursement. The role is well-suited for individuals with prior server experience in high-volume settings, familiarity with point-of-sale systems, strong cash handling skills, and a genuine enthusiasm for delivering excellent guest experiences. Candidates do not need a high school diploma or GED, emphasizing Delaware North's commitment to inclusive hiring practices. Working as a Server at Delaware North means joining a dynamic, fun-loving team in a top-tier sports and entertainment venue where career growth and guest satisfaction are top priorities.
This seasonal Server position at Little Caesars Arena offers a fantastic opportunity for individuals passionate about providing exceptional customer service in a high-energy, fast-paced environment. The role revolves around being the face of the restaurant by greeting guests warmly, communicating menu options and specials effectively, taking and serving food and beverage orders, and ensuring guests have a memorable dining experience. Servers also collaborate closely with kitchen and bar staff, maintain cleanliness and organization of their work environment, and adhere to all alcohol service policies responsibly. This position requires standing and walking for extended periods, as well as carrying trays and navigating the busy arena floor during events. This is a tipped position, with a base hourly wage of $6.50, exclusive of any tips earned. With evening, weekend, and event shifts, this role offers flexible scheduling perfect for those seeking seasonal or supplementary income opportunities. Delaware North supports team members with comprehensive training, development programs, employee discounts, and a benefits package that includes health, dental, and vision insurance, 401(k) with company match, paid time off, parental leave, and tuition reimbursement. The role is well-suited for individuals with prior server experience in high-volume settings, familiarity with point-of-sale systems, strong cash handling skills, and a genuine enthusiasm for delivering excellent guest experiences. Candidates do not need a high school diploma or GED, emphasizing Delaware North's commitment to inclusive hiring practices. Working as a Server at Delaware North means joining a dynamic, fun-loving team in a top-tier sports and entertainment venue where career growth and guest satisfaction are top priorities.
Job Requirements
- Experience in cash handling and credit card processing is required
- Ability to stand and walk for extended periods
- Ability to lift up to 35 pounds
- Visual acuity and hearing sufficient to take orders and prepare checks
- Ability to maneuver between tables and around corners
- Ability to lift, balance, and move large food trays
- No high school diploma or GED required
Job Qualifications
- Experience in cash handling and credit card processing
- At least one year of experience as a server in a high-volume environment preferred
- Previous experience with a point-of-sale system in a service or hospitality environment preferred
- Ability to stand and walk for extended periods
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and during events
Job Duties
- Greet guests, provide menus, clearly communicate restaurant specials, answer questions about menu items, collect food and beverage orders, serve items ordered, and attend to guests' needs throughout their visit
- Accurately enter orders into the point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks, as needed
- Serve alcoholic beverages responsibly, request identification, and adhere to all alcohol service policies and procedures
- Prepare and deliver the check to guests at the table, accept and process the payment
- Collaborate with other restaurant servers, kitchen, and bar staff
- Perform opening, closing, cleaning, and side work duties, as assigned
- Ensure all equipment and workspaces are clean, sanitized, organized, and working properly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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