Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $17.75
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Work Schedule

Weekend Shifts
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Benefits

Complimentary stays
Free Daily Lunch
Free parking
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance

Job Description

Our resort is a premier destination known for its exceptional hospitality and vibrant guest experience. Nestled in a beautiful location, our establishment combines luxury with a welcoming atmosphere, ensuring every visitor feels at home. We pride ourselves on offering a range of amenities that cater to diverse guest needs, including comfortable accommodations, fine dining, recreational activities, and attentive customer service. Our team is dedicated to maintaining high standards in hospitality, safety, and guest satisfaction, making us one of the preferred choices for travelers who seek both relaxation and excitement in their stay.

As a Bellperson/Valet at our resort, you play a crucial role as the first and last point of contact for our guests, setting the tone for their entire experience. This is a dynamic, guest-facing position that requires professionalism, positivity, and a proactive approach to service. You will warmly greet guests upon arrival, assist with their luggage, and ensure their vehicles are safely parked and retrieved. Your responsibilities extend beyond basic tasks, as you will also provide helpful information about resort amenities and local attractions, enhancing guests' overall satisfaction.

This position is ideal for individuals who enjoy being active, helping people, and contributing to memorable guest experiences. You will need excellent communication skills, a friendly and outgoing personality, and the ability to work both independently and as part of a team in a fast-paced environment. Our resort offers a competitive pay rate of $17.75 per hour, along with attractive benefits including complimentary stays for you and your family, free daily lunch, free parking, and a 401(k) retirement plan.

Full-time team members also have access to comprehensive medical, dental, and vision insurance plans, along with employer-paid life insurance that provides valuable peace of mind. The role requires flexibility in availability, including weekends, evenings, and holidays, and entails physical activities such as standing, walking, lifting luggage, and operating vehicles safely within the resort grounds. Join us and be part of a dedicated team that strives to create warm welcomes and unforgettable farewells for our guests.

Job Requirements

  • Must be 21 years of age or older due to insurance requirements for valet driving duties
  • Valid driver’s license and clean driving record required for vehicle operation
  • Must have open availability, including weekends, evenings, and holidays
  • Ability to stand, walk, and move quickly for extended periods
  • Must be able to lift, carry, and push/pull luggage
  • Frequent bending, reaching, kneeling, and climbing stairs
  • Comfortable working in both indoor and outdoor environments in varying weather conditions
  • Must be able to safely operate vehicles and navigate large resort property

Job Qualifications

  • Previous hospitality, valet, or customer service experience preferred
  • Exceptional communication and interpersonal skills
  • Friendly, outgoing personality with a strong guest-first attitude
  • Ability to work independently and collaboratively in a fast-paced environment

Job Duties

  • Greet guests with warmth and enthusiasm upon arrival and departure
  • Assist with loading, unloading, and transporting luggage to and from guest rooms
  • Safely park and retrieve guest vehicles while maintaining secure key control
  • Escort guests to rooms and explain resort amenities, services, and local attractions
  • Provide directions, valet coordination, taxi service, and other guest assistance as needed
  • Maintain cleanliness and organization of bell carts, valet area, lobby, and entrances
  • Deliver packages, amenities, messages, or other guest items promptly and courteously
  • Support front desk, valet, and concierge teams during busy periods
  • Handle guest requests and resolve concerns with professionalism and efficiency
  • Perform other duties as assigned by leadership

Job Criteria

Experience

Mid Level (3-7 years)


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