Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedules
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences and fostering a dynamic and supportive workplace culture for its employees. Founded with the vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 3 billion guests worldwide through its collection of world-class brands. The company prides itself on creating memorable stays for guests by emphasizing values such as integrity, leadership, teamwork, ownership, and urgency across every level of the organization. Consistently recognized as one of the World’s Best Workplaces by Great Place to Work and Fortune, Hilton offers an inspiring and rewarding environment for career growth in the travel and hospitality sectors.
A Bellperson/Porter at Hilton plays a crucial role in shaping the guest experience by delivering warm, attentive, and personalized service from the moment guests arrive. This position involves welcoming arriving and departing guests with genuine hospitality, assisting with transportation of luggage, and providing valuable information about rooms and hotel amenities. Beyond merely handling luggage, Bellpersons/Porters act as ambassadors of the Hilton brand by spreading hospitality and helping guests feel comfortable and valued throughout their stay. Responsibilities extend to operating property vehicles for guest transport, maintaining equipment to high standards, and ensuring that bell carts and workspaces are clean and orderly.
The role requires a person with passion for service and a commitment to upholding Hilton’s core values: acting with integrity, inspiring others through leadership, fostering teamwork, taking ownership and accountability, and maintaining a focus on delivering excellence in the moment. Hilton supports team members at every stage of their career journey, offering growth opportunities and an inclusive culture that encourages professional development and recognition. Whether starting out or advancing within the hospitality industry, employees at Hilton are given the tools and encouragement to succeed and feel valued. With a competitive salary and benefits package, a supportive workplace environment, and a chance to be part of a global brand setting new industry standards, the Bellperson/Porter role offers a meaningful and engaging opportunity to build a fulfilling career.
A Bellperson/Porter at Hilton plays a crucial role in shaping the guest experience by delivering warm, attentive, and personalized service from the moment guests arrive. This position involves welcoming arriving and departing guests with genuine hospitality, assisting with transportation of luggage, and providing valuable information about rooms and hotel amenities. Beyond merely handling luggage, Bellpersons/Porters act as ambassadors of the Hilton brand by spreading hospitality and helping guests feel comfortable and valued throughout their stay. Responsibilities extend to operating property vehicles for guest transport, maintaining equipment to high standards, and ensuring that bell carts and workspaces are clean and orderly.
The role requires a person with passion for service and a commitment to upholding Hilton’s core values: acting with integrity, inspiring others through leadership, fostering teamwork, taking ownership and accountability, and maintaining a focus on delivering excellence in the moment. Hilton supports team members at every stage of their career journey, offering growth opportunities and an inclusive culture that encourages professional development and recognition. Whether starting out or advancing within the hospitality industry, employees at Hilton are given the tools and encouragement to succeed and feel valued. With a competitive salary and benefits package, a supportive workplace environment, and a chance to be part of a global brand setting new industry standards, the Bellperson/Porter role offers a meaningful and engaging opportunity to build a fulfilling career.
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service is desirable
- Ability to work flexible hours including weekends and holidays
- Must be able to lift heavy luggage safely
- Valid driver’s license for operating property vehicles
- Strong interpersonal and communication skills
- Must be able to stand and walk for long periods
- Compliance with hotel policies and safety standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Ability to operate property vehicles safely
- Strong attention to detail and organizational skills
- Physically capable of handling luggage and standing for extended periods
- Commitment to Hilton’s core values of integrity, leadership, teamwork, ownership, and urgency
Job Duties
- Welcome and assist guests
- Greet and escort arriving and departing guests
- Transport luggage
- Familiarize guests with their rooms and amenities
- Handle luggage with care
- Retrieve, transport, organize, and store guest luggage according to hotel standards
- Assist with guest transport by operating property vehicles
- Maintain equipment standards by keeping bell carts and work areas clean and in good working condition
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
