Bellperson/Porter - Embassy Suites Indianapolis Downtown

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Work Schedule

Flexible
diamond

Benefits

Incredible travel perks
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
Health Insurance

Job Description

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences and fostering an award-winning workplace culture. With more than 3 billion guests welcomed worldwide, Hilton has established itself as a trusted and prestigious hotel brand committed to filling the earth with the light and warmth of hospitality. The company boasts a suite of world-class hotel brands and continuously sets new standards for travel, making it an inspiring place to start or grow your career. Hilton’s global presence and dedication to core values such as integrity, leadership, teamwork, ownership, and urgency create a dynamic environment for team members dedicated to delivering memorable hospitality experiences.

Joining the Hilton team as a Bellperson/Porter means becoming an essential part of the guest experience. This role is not just about handling luggage; it's about creating meaningful moments and personal connections that enhance every guest's stay. Bellpersons/Porters are the first and last faces guests see, providing welcoming and professional assistance from check-in to check-out. You will greet and escort guests, transport and organize luggage according to the hotel's standards, assist with guest transport by operating property vehicles, and ensure that equipment and work areas are maintained and clean. Hilton sees these responsibilities as opportunities to spread hospitality’s warmth and brighten guests’ days with genuine care and service.

The Bellperson/Porter position at Hilton offers an exceptional employment experience supported by world-class benefits and growth opportunities. Hilton’s commitment to its team members’ wellbeing includes incredible travel perks, a generous paid time off policy, mental health resources, paid parental leave, and financial security plans. The employee stock purchase program allows team members to invest in the company and build their financial futures. This role represents more than a job; it's a chance to advance a hospitality career within a company deeply committed to its values and people. Hilton fosters an environment where each team member can thrive personally and professionally, supported by personalized caregiving and crisis concierge services, and a culture that recognizes and rewards leadership and initiative. If you are passionate about extending exceptional hospitality, acting with integrity, and working collaboratively in a respected global organization, then the Bellperson/Porter role at Hilton is the perfect fit to brighten your career and the lives of guests every day.

Job Requirements

  • High school diploma or equivalent
  • Ability to safely operate property vehicles
  • Ability to lift heavy luggage and stand for extended periods
  • Customer service experience preferred
  • Excellent communication skills
  • Ability to work flexible hours including nights, weekends, and holidays
  • Must be able to follow hotel standards and procedures strictly

Job Qualifications

  • High school diploma or equivalent
  • Previous hospitality or customer service experience preferred
  • Ability to operate vehicles safely
  • Strong communication and interpersonal skills
  • Ability to handle physical demands of the job
  • Basic knowledge of hotel operations
  • Team-oriented mindset
  • Commitment to providing excellent guest experiences

Job Duties

  • Welcome and assist guests by greeting and escorting arriving and departing guests
  • Transport luggage and familiarize guests with rooms and amenities
  • Handle luggage with care by retrieving, transporting, organizing, and storing guest luggage
  • Assist with guest transport by operating property vehicles to transport guests
  • Maintain equipment standards by keeping bell carts and work areas clean and in working order
  • Provide exceptional customer service that reflects Hilton’s hospitality values
  • Communicate effectively with team members and guests to ensure smooth operations

Job Criteria

Experience

No experience required


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef