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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $19.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive pay
team environment
Employee Discounts
Opportunities for advancement
flexible scheduling
Job Description
Our hotel is a distinguished hospitality establishment committed to creating memorable experiences for each guest who walks through our doors. Established with the mission to provide exceptional customer service, our hotel has continuously earned a stellar reputation for comfort, convenience, and hospitality excellence. We cater to a diverse clientele, ranging from leisure travelers seeking a relaxing retreat to business professionals eager for seamless accommodations. Our dedication to quality, safety, and guest satisfaction has made us a preferred destination in the hospitality industry. The hotel features a range of amenities including a gourmet restaurant, a cozy lounge, a rejuvenating spa, and... Show More
Job Requirements
- High work ethic and self-initiative
- Ability to work in high pressure situations
- May be required to work varying schedules to include nights, weekends, and holidays
- Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns
- Possess a valid state driver's license or chauffeur's license if required
- Proof of safe driving record as indicated by Motor Vehicle Record
- Enjoy working as and being part of a team that provides great experiences for guests
Job Qualifications
- Proven experience with strong customer service skills, including ability to handle guest complaints and/or concerns
- High work ethic and self-initiative
- Ability to work in high pressure situations
- Possess a valid state driver's license or chauffeur's license if required
- Proof of safe driving record as indicated by Motor Vehicle Record
- Enjoy working as and being part of a team that provides great experiences for guests
- Ability to communicate clearly and provide accurate information about hotel services and local attractions
Job Duties
- Greet all guests arriving and departing the hotel, hold the front doors as they enter and exit, ensure guests feel welcome to the hotel, and provide excellent guest service
- Carry baggage to the guest's room, accurately tag and store luggage for guests as needed and maintain accurate records of incoming and outgoing luggage
- Safely drive the hotel shuttle van
- Have knowledge of the hotel property, hotel staff and hotel services, with hours of operation, give clear and accurate directions to hotel facilities and rooms, as well as local area attractions
- Suggest and sell the amenities of the hotel (i.e restaurant, lounge, spa, etc)
- Respond to requests for bell services within 2 minutes
- Safely drive guest vehicles and shuttle van as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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