Bellperson Valet Attendant (Part -Time) - Hilton Salt Lake City Center

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future

Job Description

Hilton is a renowned global leader in the hospitality industry, dedicated to delivering exceptional guest experiences across a portfolio of world-class hotel brands. Having welcomed over 3 billion guests worldwide, Hilton continues to set industry standards through its unwavering commitment to quality, service, and innovation. The company is widely recognized not only for its excellence in hospitality but also for fostering an award-winning workplace culture that values integrity, leadership, teamwork, ownership, and a passion for hospitality. Hilton's dedication extends beyond its guests to its team members, offering robust support, benefits, and career development opportunities that contribute to a fulfilling and inspiring work environment.

The Bell Clerk role at Hilton plays a crucial part in enhancing guest satisfaction by offering personalized and attentive service from the moment guests arrive. More than simply managing luggage and coordinating deliveries, the Bell Clerk serves as an ambassador of Hilton’s hospitality ideals, ensuring every interaction contributes to a positive and memorable stay. Responsibilities include providing exceptional phone support, verifying guest details for efficient delivery, handling guest belongings with care, generating delivery lists, and resolving guest concerns with professionalism and empathy. This position demands keen attention to detail, excellent communication skills, and a strong sense of ownership. It provides an excellent opportunity for individuals passionate about hospitality to join a dynamic team where they can develop their skills, advance their careers, and be rewarded for their commitment to guest service. Hilton supports its team members through a comprehensive benefits package, including travel perks, paid parental leave, mental health resources, and financial security programs, reflecting the company’s holistic approach to employee well-being.

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or hospitality preferred
  • ability to communicate clearly and professionally
  • physical capability to handle luggage and packages
  • attention to detail
  • willingness to work flexible hours
  • team player mindset

Job Qualifications

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong communication skills
  • ability to lift and transport luggage
  • attention to detail
  • ability to work in a team environment

Job Duties

  • Provide exceptional phone support
  • verify guest details for delivery
  • generate delivery lists
  • handle guest belongings with care
  • resolve guest concerns

Job Criteria

Experience

Entry Level (1-2 years)


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