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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.79
Work Schedule
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Vacation pay
401k
Company matching program
complimentary hotel stays
Discounted public transit pass
free shift meal
Uniform cleaning
Job Description
Four Seasons is a global leader in luxury hospitality, renowned for its commitment to exceptional guest experiences and world-class service. Powered by a passionate and dedicated team, Four Seasons strives to create memorable moments characterized by genuine warmth and professionalism. The brand is synonymous with quality, elegance, and impeccable attention to detail, making it one of the most respected names in the hotel industry. At Four Seasons, the company culture fosters personal growth, teamwork, and the pursuit of excellence, ensuring that every team member has the opportunity to thrive in a supportive environment.
Located in the vibrant heart of... Show More
Located in the vibrant heart of... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer-facing role preferred
- Ability to communicate effectively in English
- Must be able to perform physical tasks including lifting luggage
- Willingness to work varied shifts including weekends and holidays
- Reliable and punctual with a professional appearance
- Ability to work collaboratively in a team environment
Job Qualifications
- Ability to read, write and speak English
- Excellent interpersonal and communication skills
- Strong customer service orientation
- Ability to work harmoniously with coworkers and supervisors
- Previous experience in hospitality or guest services preferred
- Ability to accommodate special requests and resolve guest complaints
- Basic knowledge of hotel operations and services
Job Duties
- Greet guests and escort them to their rooms
- Deliver luggage to rooms upon check-in and pick up luggage upon departure
- Handle all guest interactions with hospitality and professionalism
- Perform shoeshine service and return polished shoes to guests
- Collect and deliver morning newspapers to guests
- Greet guests in the lobby and offer assistance
- Perform errands for guests and hotel, including local travel
- Assist guests at the Concierge Desk
- Support Door Staff and Valet Parking Staff during high volume or absence
- Maintain cleanliness in the lobby and luggage storage areas
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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