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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.50 - $17.75
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k)
paid sick days
Paid vacation
Paid holidays
Pet insurance
Tuition Reimbursement
Job Description
Loews New Orleans Hotel is a distinguished establishment located in the vibrant Warehouse District of New Orleans, known for its rich cultural heritage and captivating charm that has inspired the works of Tennessee Williams. The hotel offers guests a luxurious and comfortable experience in the heart of the Big Easy, perfectly situated at the cultural crossroads of the city. Loews Hotels, founded in 1960, operates iconic hotels and resorts across the United States, dedicated to crafting exceptional experiences for their guests. With a diverse and welcoming team, the company emphasizes growth and belonging, valuing each team member for who they... Show More
Job Requirements
- High school diploma or equivalent work experience preferred
- previous experience in a hospitality or customer service role preferred
- ability to lift items more than 75lbs, such as luggage
- experience in a hotel or resort environment preferred
Job Qualifications
- High school diploma or equivalent work experience preferred
- previous experience in a hospitality or customer service role preferred
- ability to lift items more than 75lbs, such as luggage
- experience in a hotel or resort environment preferred
Job Duties
- Welcome and assist arriving and departing guests with professionalism and courtesy
- safely handle and transport luggage, baggage, and packages
- securely store luggage while awaiting transfer
- provide detailed information about room types, amenities, and hotel facilities to guests and address guest inquiries
- communicate hotel emergency procedures as needed
- offer information about the hotel and local attractions, including travel directions
- promote hotel facilities, food and beverage outlets, and recreational programs
- transport guests safely to and from property areas
- build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping
- remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary
- ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks
- perform other assigned duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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