
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $13.00
Work Schedule
Flexible
Benefits
401K with company match
Employee dining room
Exclusive resort discounts
Complimentary employee hotel stay program
Job Description
Black Desert Resort is an ultra-premium hospitality establishment located in the breathtaking landscape of Southern Utah. Renowned for offering a luxurious experience to travelers, the resort combines world-class golf, fine dining, and unmatched scenic beauty to create a unique and memorable destination. Guests seek out Black Desert Resort for its harmonious blend of refined comfort and natural surroundings, enjoying amenities that elevate their stay from ordinary to extraordinary. The resort is committed to delivering exceptional service and comfort, making it a premier choice for those looking to indulge in leisure, relaxation, and adventure within one spectacular setting.
The role of the Door/Bell Person at Black Desert Resort is integral to ensuring each guest enjoys a seamless and welcoming arrival and departure experience. This position is part-time and year-round, offering an hourly wage of $13 plus tips, which reflects the base pay rate for the role. As a member of the guest arrival and departure team, the Door/Bell Person serves as a key ambassador of the resort’s brand and hospitality philosophy. The responsibilities encompass greeting guests with warmth and professionalism, assisting with luggage, coordinating with valet and shuttle services, and providing general guest assistance including wayfinding. This role not only shapes the first impression guests have upon entering the resort but also ensures that departures are handled with equal care and attention.
In addition to direct guest services, the Door/Bell Person supports a variety of operational tasks such as maintaining the cleanliness and organization of the bell desk, lobby, and porte-cochère. They collaborate closely with the front desk, valet, concierge, and housekeeping teams to maintain a cohesive and high-standard guest experience. The role requires excellent communication and interpersonal skills, a friendly and professional demeanor, and the physical ability to manage luggage and stand or walk for extended periods in varying weather conditions. Flexibility in scheduling is essential, as the position includes weekend, holiday, and early or late shifts.
Black Desert Resort fosters a dynamic work environment that emphasizes hospitality excellence and meaningful teamwork. Employees benefit from competitive perks including a 401K plan with company match, an employee dining room, exclusive resort discounts, and a complimentary employee hotel stay program. The resort prides itself on promoting career growth and offering opportunities for advancement within the hospitality industry. Working as a Door/Bell Person offers a valuable gateway into the luxury hospitality sector while providing the satisfaction of contributing directly to the quality of the guest experience and the resort’s reputation for outstanding service.
The role of the Door/Bell Person at Black Desert Resort is integral to ensuring each guest enjoys a seamless and welcoming arrival and departure experience. This position is part-time and year-round, offering an hourly wage of $13 plus tips, which reflects the base pay rate for the role. As a member of the guest arrival and departure team, the Door/Bell Person serves as a key ambassador of the resort’s brand and hospitality philosophy. The responsibilities encompass greeting guests with warmth and professionalism, assisting with luggage, coordinating with valet and shuttle services, and providing general guest assistance including wayfinding. This role not only shapes the first impression guests have upon entering the resort but also ensures that departures are handled with equal care and attention.
In addition to direct guest services, the Door/Bell Person supports a variety of operational tasks such as maintaining the cleanliness and organization of the bell desk, lobby, and porte-cochère. They collaborate closely with the front desk, valet, concierge, and housekeeping teams to maintain a cohesive and high-standard guest experience. The role requires excellent communication and interpersonal skills, a friendly and professional demeanor, and the physical ability to manage luggage and stand or walk for extended periods in varying weather conditions. Flexibility in scheduling is essential, as the position includes weekend, holiday, and early or late shifts.
Black Desert Resort fosters a dynamic work environment that emphasizes hospitality excellence and meaningful teamwork. Employees benefit from competitive perks including a 401K plan with company match, an employee dining room, exclusive resort discounts, and a complimentary employee hotel stay program. The resort prides itself on promoting career growth and offering opportunities for advancement within the hospitality industry. Working as a Door/Bell Person offers a valuable gateway into the luxury hospitality sector while providing the satisfaction of contributing directly to the quality of the guest experience and the resort’s reputation for outstanding service.
Job Requirements
- High school diploma or equivalent
- 1+ years of hospitality or guest service experience preferred
- Excellent communication, interpersonal, and problem-solving skills
- Comfortable standing, walking, lifting, and working outdoors in varying weather conditions
- Ability to lift up to 50 lbs and push/pull loaded luggage carts
- Must have a valid driver’s license and clean driving record
- Friendly, professional, and team-oriented demeanor
- Flexible availability including weekends, holidays, and early/late shifts
Job Qualifications
- High school diploma or equivalent
- 1+ years of hospitality or guest service experience preferred
- Excellent communication, interpersonal, and problem-solving skills
- Friendly, professional, and team-oriented demeanor
- Ability to lift up to 50 lbs and push/pull loaded luggage carts
- Valid driver’s license and clean driving record
Job Duties
- Greet and welcome all arriving guests with warmth and professionalism
- Assist guests with unloading luggage, providing luggage tags, and delivering items to guest rooms promptly
- Escort guests to their rooms and explain room features and resort amenities
- Coordinate with valet and shuttle teams for smooth vehicle or transportation transitions
- Assist guests in arranging shuttle transportation and provide directions or resort information
- Handle all guest interactions with the highest level of hospitality and professionalism
- Respond promptly to guest requests, inquiries, and special needs with accuracy and courtesy
- Maintain a clean and organized bell desk, lobby, and porte-cochère
- Monitor and manage guest luggage storage and retrieval
- Collaborate with front desk, valet, concierge, and housekeeping to ensure cohesive service
- Support during high-traffic arrival and departure times and group check-ins
- Follow all safety, security, and guest confidentiality policies
- Provide resort information, promote amenities and events, and anticipate guest needs
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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