Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.25 - $15.25
Work Schedule
Flexible
Benefits
401(k)
paid sick days
vacation
Holidays
paid bereavement
Training and Development
Team member hotel rates
Job Description
Loews Ventana Canyon Resort represents a premier destination among luxury resorts in Arizona, nestled amidst the breathtaking Catalina Mountain range in Tucson. Known as a desert oasis, this resort offers guests a serene and rejuvenating experience set against the natural beauty of the Sonoran Desert. Part of the esteemed Loews Hotels & Co, which was founded in 1960, the resort shares a legacy of operating iconic hotels and resorts across the United States and Canada. Loews Hotels & Co prides itself on fostering diverse and welcoming teams that deliver exceptional experiences in renowned locations.
Loews Ventana Canyon Resort is more than just a place to stay; it is a sanctuary for guests seeking memorable moments whether through exploration of Tucson’s vibrant culture or relaxation within a luxurious setting. The resort’s commitment to growth and belonging is evident in its culture, valuing every team member’s individuality and aspirations. Every role within the organization, including this Bell Person position, contributes to creating meaningful and memorable experiences for guests and opportunities for career development.
The Bell Person role at Loews Ventana Canyon Resort is designed for individuals who are passionate about hospitality and dedicated to enhancing the guest journey from arrival to departure. This position is pivotal in setting the tone for guests’ experiences by providing warm welcomes and thoughtful assistance. The Bell Person is responsible for handling luggage safely, providing detailed information about the hotel’s offerings, and fostering positive interactions between guests and various hotel departments.
As a Bell Person, you will be the first point of contact and a crucial support figure throughout a guest’s stay, embodying professionalism and courtesy at all times. Your ability to communicate clearly, anticipate guest needs, and manage multiple tasks proactively will ensure guests feel valued and cared for. Loews Ventana Canyon Resort emphasizes a culture of inclusivity, encouraging veterans and military spouses to apply, and commits to creating a team environment where every employee feels a sense of belonging regardless of background.
The resort also offers competitive health and wellness benefits, including 401(k) plans with company match, paid sick days, vacations, holidays, and bereavement leave which uniquely includes paid pet bereavement. Career growth is supported through ongoing training and development opportunities and tuition reimbursement, enhancing both personal and professional development. Employees also enjoy perks like pet insurance and team member hotel rates, alongside various discounts.
Joining Loews Ventana Canyon Resort as a Bell Person means becoming part of a team that values exceptional guest service, open communication, and a supportive work environment. This role provides a rewarding career pathway for motivated individuals passionate about hospitality, making every guest feel welcome and cared for while building a fulfilling career in a dynamic, luxury resort setting.
Loews Ventana Canyon Resort is more than just a place to stay; it is a sanctuary for guests seeking memorable moments whether through exploration of Tucson’s vibrant culture or relaxation within a luxurious setting. The resort’s commitment to growth and belonging is evident in its culture, valuing every team member’s individuality and aspirations. Every role within the organization, including this Bell Person position, contributes to creating meaningful and memorable experiences for guests and opportunities for career development.
The Bell Person role at Loews Ventana Canyon Resort is designed for individuals who are passionate about hospitality and dedicated to enhancing the guest journey from arrival to departure. This position is pivotal in setting the tone for guests’ experiences by providing warm welcomes and thoughtful assistance. The Bell Person is responsible for handling luggage safely, providing detailed information about the hotel’s offerings, and fostering positive interactions between guests and various hotel departments.
As a Bell Person, you will be the first point of contact and a crucial support figure throughout a guest’s stay, embodying professionalism and courtesy at all times. Your ability to communicate clearly, anticipate guest needs, and manage multiple tasks proactively will ensure guests feel valued and cared for. Loews Ventana Canyon Resort emphasizes a culture of inclusivity, encouraging veterans and military spouses to apply, and commits to creating a team environment where every employee feels a sense of belonging regardless of background.
The resort also offers competitive health and wellness benefits, including 401(k) plans with company match, paid sick days, vacations, holidays, and bereavement leave which uniquely includes paid pet bereavement. Career growth is supported through ongoing training and development opportunities and tuition reimbursement, enhancing both personal and professional development. Employees also enjoy perks like pet insurance and team member hotel rates, alongside various discounts.
Joining Loews Ventana Canyon Resort as a Bell Person means becoming part of a team that values exceptional guest service, open communication, and a supportive work environment. This role provides a rewarding career pathway for motivated individuals passionate about hospitality, making every guest feel welcome and cared for while building a fulfilling career in a dynamic, luxury resort setting.
Job Requirements
- High school diploma or equivalent work experience
- Previous experience in hospitality or customer service preferred
- Ability to lift items more than 75lbs
- Experience in a hotel or resort environment preferred
Job Qualifications
- High school diploma or equivalent work experience preferred
- Previous experience in a hospitality or customer service role preferred
- Ability to lift items more than 75lbs, such as luggage
- Experience in a hotel or resort environment preferred
Job Duties
- Welcome and assist arriving and departing guests with professionalism and courtesy
- Safely handle and transport luggage, baggage, and packages
- Securely store luggage while awaiting transfer
- Provide detailed information about room types, amenities, and hotel facilities to guests and address guest inquiries
- Communicate hotel emergency procedures as needed
- Offer information about the hotel and local attractions, including travel directions
- promote hotel facilities, food and beverage outlets, and recreational programs
- Transport guests safely to and from property areas
- Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping
- Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary
- Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks
- Perform other assigned duties as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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