Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

The Whitney is a distinguished boutique hotel located in Boston, known for its refined blend of uncomplicated luxury and comforting retreat ambiance. Nestled amidst Beacon Hill's iconic black-shuttered townhouses and trendy boutiques, The Whitney combines timeless classic design with urban flair, creating an inviting environment for guests. The hotel boasts restful rooms that serve as elegant and peaceful sanctuaries, alongside vibrant social spaces offering everything from casual coffee experiences to crafted cocktails. The attention to detail is impeccable, inspired by its namesake Henry Melville Whitney, an American Industrialist and founder of the West End Railway Company. This legacy is reflected... Show More

Job Requirements

  • High school diploma preferred
  • previous customer experience required or equivalent training

Job Qualifications

  • High school diploma preferred
  • previous customer experience required or equivalent training

Job Duties

  • Load and unload luggage carts
  • tag and store luggage
  • escort guest to hotel rooms
  • provide an overview of guest room, hotel services and amenities
  • make deliveries to guest rooms
  • assist guest with room changes
  • stock pantry when necessary
  • maintain list/brochures of local attractions, transportation guides, churches, sports arenas, etc
  • perform house attendant functions when staff shortages occur
  • be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
  • follow sustainability guidelines and practices related to HHM's EarthView program
  • practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
  • ensure overall guest satisfaction
  • perform other duties as requested by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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