Bell Person

New Bedford, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Hourly

Compensation

Hourly

Range $17.00 - $19.50

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k plan

Paid Time Off

Holiday pay

Employee Discounts

Job Description

Mirbeau is a distinguished hospitality company with over 25 years of experience delivering award-winning wellness-rooted services. As a Forbes-rated, family-owned resort, Mirbeau is dedicated to creating a supportive and empowering workplace for its employees. The company’s core values emphasize health, balance, and well-being, which are integrated into every aspect of its operations. Mirbeau has built a reputation for excellence and genuine hospitality, making it a preferred destination for guests seeking a memorable and rejuvenating experience.

The Valet role at Mirbeau is pivotal in ensuring each guest receives a welcoming and seamless experience from arrival through departure. This position works...

Job Requirements

High school diploma or equivalent
previous experience in hospitality or customer service
valid driver’s license required
commercial driver’s license preferred
excellent communication skills
ability to handle physical demands including standing for long periods and lifting up to 40 pounds
ability to operate company vehicles safely
reliable and punctual
ability to work flexible hours including weekends and holidays
strong teamwork skills

Job Qualifications

Previous experience in hotels or hospitality, particularly in bell attendant or concierge roles
experience in customer service
holds a current, valid driver’s license
commercial driver’s license preferred
exceptional verbal communication skills
ability to engage thoughtfully and respectfully with guests
ability to listen actively and build rapport
maintains calmness and patience under pressure
works cooperatively with multiple departments
positive, team-oriented attitude
maintains neat, well-groomed, and professional appearance
warm and approachable personality
strong attention to detail
ability to multitask
ability to quickly learn and adapt
punctual and flexible

Job Duties

Greet guests with a warm, professional demeanor
open doors, offer welcome drinks, and create a polished first impression upon arrival
escort guests to their rooms and provide an in-room orientation
give tours of the property and provide information on amenities and local attractions
assist with luggage handling at check-in, check-out, or upon request
deliver special items before guest arrival and accommodate in-room requests
provide thoughtful, proactive assistance to ensure a seamless guest experience
transport guests safely to and from the resort and maintain company vehicles
handle guest laundry and dry-cleaning needs
offer resort and area recommendations and upsell services
communicate guest needs, complaints, or unusual situations promptly
keep bell stand, bell closet, lobby, and entryways clean and stocked
maintain front desk restroom cleanliness
perform light maintenance and cleaning
check housekeeping closets for used trays and dishes
polish bell carts regularly
print and organize daily arrivals reports
log and store lost and found items
report low room supplies or equipment issues
attend staff meetings and training sessions
contribute ideas to improve service
perform additional duties as assigned