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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.25 - $15.25
Work Schedule
Fixed Shifts
Benefits
Equal opportunity employer
Paid Time Off
Health Insurance
Employee Discounts
Training and Development
Job Description
The hiring establishment is a professional hospitality service offering front-of-house guest support with a focus on personalized, efficient service. This entity operates within the hotel industry, providing comprehensive assistance to guests from their arrival to their departure. The company places a premium on maintaining a welcoming, safe, and immaculate environment to enhance the guest experience and solidify customer loyalty. Known for its commitment to quality service, it fosters a team-oriented culture where roles are clearly defined and the staff is empowered to deliver hospitality with professionalism and warmth. It appears to emphasize the importance of upholding safety protocols and cleanliness... Show More
Job Requirements
- Availability for shifts between 2pm to 6pm or 3pm to 11pm
- At least 6 months of previous guest or customer face-to-face experience
- Valid driver’s license without violations
- Ability to drive a manual transmission vehicle
- Ability to lift and transport up to 50 pounds
- Ability to push a bell cart weighing up to 100 pounds
Job Qualifications
- At least 6 months of previous guest or customer face-to-face experience
- Ability to drive a manual transmission vehicle
- Valid driver’s license without violations
- Ability to lift and transport up to 50 pounds
- Ability to push a bell cart weighing up to 100 pounds
- Good communication and interpersonal skills
- Knowledge of hotel facilities and safety procedures
Job Duties
- Assist all guests with luggage, transport luggage to and from guest rooms as requested by guests
- Explain all hotel facilities to arriving guests including locations, hours of operation, fire exits, and safety features
- Remain in the front of the hotel and lobby area when on duty and not assisting a guest
- Maintain the front of the hotel and the lobby area for cleanliness, including trash removal, mopping spills, sweeping, emptying trash cans, and checking business center, pool area, and workout facilities for neatness
- Deliver messages, packages, and mail to guests
- Perform airport pick-ups and drop-offs as scheduled
- Park all cars and retrieve valeted cars as requested, ensuring safe traffic flow at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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