Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
sick pay
Vacation pay
Holiday pay
Medical insurance
Health Insurance
Employee Discounts
Career growth opportunities
Job Description
Liora Estate is a distinguished boutique hotel featuring 16 elegantly appointed rooms, known for its serene atmosphere and exceptional hospitality. This intimate luxury destination provides guests with a unique and personalized experience, blending comfort with high-end service standards set within a stunning estate environment. Located in a prime setting, Liora Estate caters to discerning travelers seeking a refined yet welcoming retreat. The establishment prides itself on fostering a highly professional yet warm team environment, where every staff member plays an integral role in delivering memorable guest experiences.
Liora Estate is currently seeking a dedicated Bell Attendant to join its prestigious team. This role is essential for welcoming guests warmly upon arrival, ensuring they feel valued and cared for from the moment they step onto the property. As a Bell Attendant, you will be the first point of contact for guests, providing exceptional service that reflects the estate's commitment to first-class hospitality. Your responsibilities will include assisting guests with their luggage, offering informative tours of their guest rooms, and supporting the front desk to ensure a seamless guest experience.
This position offers a starting pay of $17.00 per hour plus tips, with decisions on individual compensation taking into account relevant experience and education. Employment at Liora Estate provides opportunities for team members to develop their careers within a supportive and growth-oriented environment. Benefits include paid sick, vacation, and holiday leave upon eligibility, comprehensive medical and health insurance for full-time employees, and discounts at the hotel, restaurant, and associated Foley Properties. The Bell Attendant role also involves working collaboratively with various departments such as housekeeping and the restaurant to maintain impeccable public areas and assist with special events like the daily and evening wine hours.
Liora Estate values reliability, professionalism, and teamwork, expecting bell attendants to uphold the highest standards of attendance and punctuality while demonstrating flexibility to meet operational needs, including weekends, evenings, and holidays. Physical stamina is required to manage lifting and carrying luggage, standing for extended periods, and occasional driving duties around local businesses underpinned by a current and valid California driver’s license and auto insurance.
Joining Liora Estate as a Bell Attendant means becoming part of a community dedicated to excellence, where your contributions help create an atmosphere of warmth, loyalty, and repeat patronage through personalized guest interactions and seamless service delivery.
Liora Estate is currently seeking a dedicated Bell Attendant to join its prestigious team. This role is essential for welcoming guests warmly upon arrival, ensuring they feel valued and cared for from the moment they step onto the property. As a Bell Attendant, you will be the first point of contact for guests, providing exceptional service that reflects the estate's commitment to first-class hospitality. Your responsibilities will include assisting guests with their luggage, offering informative tours of their guest rooms, and supporting the front desk to ensure a seamless guest experience.
This position offers a starting pay of $17.00 per hour plus tips, with decisions on individual compensation taking into account relevant experience and education. Employment at Liora Estate provides opportunities for team members to develop their careers within a supportive and growth-oriented environment. Benefits include paid sick, vacation, and holiday leave upon eligibility, comprehensive medical and health insurance for full-time employees, and discounts at the hotel, restaurant, and associated Foley Properties. The Bell Attendant role also involves working collaboratively with various departments such as housekeeping and the restaurant to maintain impeccable public areas and assist with special events like the daily and evening wine hours.
Liora Estate values reliability, professionalism, and teamwork, expecting bell attendants to uphold the highest standards of attendance and punctuality while demonstrating flexibility to meet operational needs, including weekends, evenings, and holidays. Physical stamina is required to manage lifting and carrying luggage, standing for extended periods, and occasional driving duties around local businesses underpinned by a current and valid California driver’s license and auto insurance.
Joining Liora Estate as a Bell Attendant means becoming part of a community dedicated to excellence, where your contributions help create an atmosphere of warmth, loyalty, and repeat patronage through personalized guest interactions and seamless service delivery.
Job Requirements
- High School Degree or equivalent
- experience in hospitality or related guest service environment
- current and unexpired CA Driver's License and auto insurance
- maintaining regular attendance and punctuality
- physical ability to lift and carry up to 50lbs frequently
- physical ability to stand and walk constantly
- ability to work weekends, evenings and holidays
- valid and unexpired CA Food Handler Certificate
- ability to communicate effectively both orally and in writing
- basic computer literacy
- ability to work under pressure and maintain composure
- teamwork and interdepartmental cooperation skills
- willingness to assist other departments as needed
Job Qualifications
- Excellent customer service and hospitality skills
- excellent oral and written communication skills, attention to detail
- basic knowledge of electronic communication platforms (Outlook email, time keeping system, Microsoft Word etc.)
- ability to work effectively and efficiently under pressure, with composure
- teamwork attitude - ability to work interdepartmentally, with Restaurant, Kitchen, and other team members
- maintains regular attendance, is consistently on time and complies with Liora standards
- scheduling flexibility to meet operational needs, weekend, evening and holiday availability is mandatory
- current and unexpired CA Driver's License and auto insurance
Job Duties
- Warmly welcome guests to Liora Estate
- embody and deliver warm and professional service
- assist guests in bringing luggage and belongings to and from their guest rooms
- provide guest with a rundown and tour of functions and features in their guest room
- assist Front Desk team as needed to provide guests with exceptional service quality
- deliver guest amenities to guest rooms and prepare refreshment packages as needed
- maintain current and unexpired CA Food Handler Certificate
- provide a helping hand to the housekeeping team with weekly linen inventory, restocking, clearing
- help maintain public areas near reception and guest pathways so guests see a snapshot of perfection at all times
- respond promptly to any inquiries from guests or route the inquiries immediately to the correct party
- walking to the nearby local businesses to assist with guest related errands as needed
- valet of guest cars, must maintain current and unexpired CA Driver's License and auto insurance
- open arriving packages and deliver to correct departments
- set up for daily, evening wine hour and events
- establish and maintain positive relationship with guests to promote loyalty and repeat business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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