Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $15.16
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
basic life insurance
accidental death and dismemberment insurance
short-term disability
long-term disability
Mental Health Resources
Paid Time Off
sick pay
Holiday pay
401(K) Plan with Employer Matching
Free Employee Meals
Tuition Reimbursement
Discounts on Sage and Marriott hotels and restaurants
Employee Referral Bonus Program

Job Description

The Elizabeth Hotel, located in Old Town Fort Collins, is a distinguished hospitality establishment that combines curated art, live music, and exceptional guest experiences to create a unique and memorable environment. As part of Sage Hospitality, a company that values creativity, community engagement, and professional growth, The Elizabeth Hotel offers more than just a place to stay; it provides an immersive cultural atmosphere highlighted by fine collections of art from local students and professors. Music is an integral part of the hotel's identity, influencing everything from interior design and amenities to programming and guest experiences. Alongside the hotel, guests can enjoy live performances at the Magic Rat, spectacular views with crafted cocktails in the Sunset Lounge, and a distinctive dining experience at the Emporium: An American Brasserie, which features a full retail wine store. For those seeking a quick pick-me-up, the in-house coffee shop, Bowerbird, offers expertly crafted coffee beverages. The Elizabeth Hotel is more than a hospitality destination; it is a vibrant community hub where guests and locals come together to enjoy culture, food, drinks, and entertainment.

The role of Bell Attendant at The Elizabeth Hotel is designed for individuals who are service-oriented, creative, and passionate about hospitality. This position plays a crucial role in ensuring guests have a seamless and enjoyable experience from the moment they arrive until their departure. Working under general supervision, the Bell Attendant provides bell and valet services by promptly responding to the needs and requests of guests with courtesy and professionalism. This role involves assisting the Doorman in greeting guests and handling their luggage, explaining valet parking procedures, safely parking vehicles, and offering helpful information about local establishments, hotel services, and events in the Fort Collins area.

The Bell Attendant position offers an opportunity to be part of a supportive and enthusiastic team committed to making every guest visit extraordinary. With flexible work schedules that support work-life balance and opportunities for career advancement within The Elizabeth Hotel, Emporium, or any of Sage Hospitality's 45+ properties across the United States, this role is ideal for those seeking a rewarding career in hospitality. Candidates will enjoy working in a vibrant environment where professionalism, self-confidence, and enthusiasm are highly valued. The position also emphasizes continuous personal and professional development, encouraging team members to learn about different hotel departments, contribute innovative ideas, and foster a collaborative work environment. The role requires physical stamina due to prolonged standing, walking, and the need to lift and carry luggage, but it also offers a wide array of benefits and a competitive salary of $15.16 per hour. Overall, this role provides a fulfilling opportunity for individuals eager to grow and succeed in the hospitality industry while making a positive impact on guest experiences and the local community.

Job Requirements

  • High school diploma or equivalent
  • No prior experience required
  • General knowledge of basic customer service skills
  • Fluency in oral and written English
  • Knowledge of local establishments and community
  • Ability to drive automatic and manual vehicles
  • Valid driver's license
  • Clean driving record meeting insurance requirements

Job Qualifications

  • High school diploma or equivalent
  • Must have general knowledge of basic customer service skills and be fluent in oral and written English
  • Must have knowledge of local establishments, businesses and the surrounding community in general
  • Must be able to drive automatic and manual vehicles
  • Must have a valid driver's license
  • Must have a driving record that meets the needs of our insurance carrier

Job Duties

  • Meet and greet all guests in all forms of transportation arriving at the hotel
  • Assist guests with retrieving their luggage from vehicles
  • Point out to guest and note existing vehicle damage on key tags in the appropriate space provided
  • Assist Doorman in escorting guests and luggage into the lobby for registration
  • Explain valet parking procedures and fees
  • Give proper directions to registration area for check-in
  • Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto
  • Drive vehicles in a safe and efficient manner
  • Give general directions and information
  • Open vehicle doors to assist guests
  • Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities
  • Upon arrival, greets and assists guests by helping unload luggage from vehicle and transporting to their room, personally carrying the luggage or using a luggage cart
  • Professionalism and courtesy are to be extended at all times to guests, associates and vendors
  • Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel
  • Associates should take initiative to offer assistance or answer questions throughout the hotel
  • Associates should always demonstrate self-confidence, energy, and enthusiasm
  • Associates are equally responsible for their continuous training/personal development, especially relating to professional hospitality, technical skills and proactive approaches to solve guest or hotel concerns
  • Associates should take responsibility to formally or informally learn about other departments within the hotel
  • Associates are encouraged to offer improvement ideas and acknowledge good performance of others
  • Use empowerment to exceed associate and guest expectations and resolve conflicts
  • Associates are to work as a team helping all teammates to complete the required activities which will ensure guest satisfaction

Job Criteria

Experience

No experience required


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