Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Professional development opportunities
Job Description
Brand Enhance Hospitality is a distinguished hospitality management company recognized for its expertise in operating a diverse portfolio of brands. With over two decades of experience in the parking and hospitality industry, the company manages everything from small, niche, independently owned locations to luxurious sites owned by top global brands. This extensive experience enables Brand Enhance Hospitality to offer tailor-made solutions that cater specifically to the needs of their clientele. Their commitment to excellence is reflected in the exceptional guest experiences they consistently provide, making them a leader in the hospitality sector.
This role involves working at the heart of hospitality services, engaging directly with guests to ensure a seamless and pleasant experience throughout their stay. The position focuses on guest services including vehicle valet, luggage assistance, and shuttle operations, making it an ideal opportunity for individuals who excel in customer service and have a passion for providing high-quality, personalized hospitality. The hourly salary for this role is $16.90, reflecting the importance the company places on this customer-facing position. Employment type and additional benefits align with industry standards and emphasize a supportive and dynamic work environment.
The position requires greeting all hotel guests and visitors with warmth and professionalism, assisting with car doors, luggage support, and providing detailed property directions. The valet responsibilities include completing vehicle checks and efficiently parking and retrieving cars, ensuring safety and care for guests’ vehicles. Additionally, the role includes support duties such as managing in-room dining requests and hotel rental items like bikes and surfboards, further enhancing the guest experience. The candidate will also be expected to maintain cleanliness in key work areas and operate shuttle vehicles based on site needs, offering a variety of tasks that keep the workday engaging and multifaceted.
The ideal candidate must demonstrate superior communication skills, organization, and an ability to handle multiple priorities simultaneously. Customer service experience is preferred, emphasizing the company’s commitment to professionalism and quality guest interaction. Physical demands include lifting, standing, walking, and working outdoors in various weather conditions, making this role suitable for individuals who are physically active and enjoy an interactive job. Overall, this position at Brand Enhance Hospitality offers a valuable opportunity to work with a respected company dedicated to providing outstanding hospitality services while developing a rewarding career in the service industry.
This role involves working at the heart of hospitality services, engaging directly with guests to ensure a seamless and pleasant experience throughout their stay. The position focuses on guest services including vehicle valet, luggage assistance, and shuttle operations, making it an ideal opportunity for individuals who excel in customer service and have a passion for providing high-quality, personalized hospitality. The hourly salary for this role is $16.90, reflecting the importance the company places on this customer-facing position. Employment type and additional benefits align with industry standards and emphasize a supportive and dynamic work environment.
The position requires greeting all hotel guests and visitors with warmth and professionalism, assisting with car doors, luggage support, and providing detailed property directions. The valet responsibilities include completing vehicle checks and efficiently parking and retrieving cars, ensuring safety and care for guests’ vehicles. Additionally, the role includes support duties such as managing in-room dining requests and hotel rental items like bikes and surfboards, further enhancing the guest experience. The candidate will also be expected to maintain cleanliness in key work areas and operate shuttle vehicles based on site needs, offering a variety of tasks that keep the workday engaging and multifaceted.
The ideal candidate must demonstrate superior communication skills, organization, and an ability to handle multiple priorities simultaneously. Customer service experience is preferred, emphasizing the company’s commitment to professionalism and quality guest interaction. Physical demands include lifting, standing, walking, and working outdoors in various weather conditions, making this role suitable for individuals who are physically active and enjoy an interactive job. Overall, this position at Brand Enhance Hospitality offers a valuable opportunity to work with a respected company dedicated to providing outstanding hospitality services while developing a rewarding career in the service industry.
Job Requirements
- Valid driver’s license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- At least 1 year of customer service experience preferred
- 18 years of age or older
- Willingness to work in the elements heat, wind, rain, etc
- Ability to lift, push and pull at least 30 pounds
- Ability to stand, walk and run for extended periods
- Ability to bend, stoop, squat, and lift frequently throughout a shift
Job Qualifications
- Valid driver’s license with no marks on record
- Ability to drive both automatic and manual vehicles
- Superior professionalism, organization, and communication skills
- Exceptional ability to manage multiple tasks and priorities simultaneously
- At least 1 year of customer service experience preferred
- 18 years of age or older
Job Duties
- Greet all hotel guests and visitors as they enter the drive and open car and lobby doors
- Assist guests and visitors with property directions and unloading and reloading luggage
- Complete valet tickets including a comprehensive vehicle damage check
- Assist with luggage to and from rooms, escort guests, and provide information about the hotel and local attractions
- Safely park and move vehicles timely and efficiently
- Assist with in-room dining, food delivery, and guest requests
- Ensure keys are properly tagged and secured in the key room or podium
- Manage hotel rental items ensuring all rented items have a corresponding waiver
- Drive shuttle vehicle based on site requirements
- Maintain a clean work environment by sweeping the drive and cleaning the key room or podium area
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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